Review Time
Do not use Happy Returns. I am out almost $100 because of this store. I brought my items they scanned the barcode for the return. I have been dealing with this for months now and they assured me that it was going to be a problem. The employee said I should get an email that they received the item but sometimes takes time due to spotty service in the store. I waited a while and no email. I called the store and asked them to resend the confirmation and they said there is no options to do that. I called Happy Returns customer service and they said it is out of their hands and that they can override it and that they literally have no buttons that they can push. I called the manager of this store and she just said dispute it with my bank and I will get my money back and that didn't work either. It has been a waste of time and energy. Response to comment: I have emailed and called three time. The 3rd time being yesterday. I received an email saying contact the retailer again. So your company is not resolving it fully nor at all and is not taking it seriously.
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