getkubu.com

4.8
4.8 Based on 61 reviews

Kubu Smart Security Sensors monitor your door & window locks in real-time - so you can always be sure it's secure....

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Average Rating

4.8

/
5

61 Reviews

5 Star
95%
4 Star
0%
3 Star
0%
2 Star
2%
1 Star
3%

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Review Time

Alan Meese
I bought a composite door and paid for the Kubu upgrade. After the door was fitted I had problems ge

I bought a composite door and paid for the Kubu upgrade. After the door was fitted I had problems getting the Kubu system to work. I purchased a hub which should have made things easier but the hub doesn’t differentiate between the door being closed or closed and locked. My very reason for buying this in the first place. After more than 3 weeks back and forth with customer support, and a replacement hub, I’m told that with my door and lock type this is all the system will do. This is not what is stated on the website. A total waste of money.

1
Date of experience: Feb 24, 2026
Alan Meese
A total waste of money

I bought a composite door and paid for the Kubu upgrade. After the door was fitted I had problems getting the Kubu system to work. I purchased a hub which should have made things easier but the hub doesn’t differentiate between the door being closed or closed and locked. My very reason for buying this in the first place. After more than 3 weeks back and forth with customer support, and a replacement hub, I’m told that with my door and lock type this is all the system will do. This is not what is stated on the website. A total waste of money.

1
Date of experience: Feb 23, 2026
Z+C
Great customer service

Great customer service, willing to listen to feedback and help troubleshoot when needed. My kubu setup works extremely well, would highly recommend!

5
Date of experience: Feb 20, 2026
Excellent customer service and fitting

I had a side garage door fitted by Nuneaton doors. I had my main garage door fitted by them and was very happy with the product and installation hence why I chose them to replace my side door. The installation was good and a problem with a door restraint system I ordered was quickly resolved. The door came with a Kubu smart sensor. I could not get the module off to activate the batteries, but Kubu customer support was excellent and went through the full setup. I am very happy with both companies.

5
Date of experience: Feb 17, 2026
Customer
Great experience

My sensor didnt work originally but they sent someone out. They helped me step by step. Thank you Morgan and Shaun

5
Date of experience: Feb 06, 2026
Bob Meadows
I mis-installed a Kubu PRO Anywhere…they resolved it fast

I mis-installed a Kubu PRO Anywhere sensor and Support pinpointed the error immediately and guided me how to correct my error. Door sensor came straight online and problem fixed. Great and fast communications. Thank you Kubu.

5
Date of experience: Feb 05, 2026
Mr. Barclay
Great system with excellent support

I bought the Kubu system when new doors were installed. It has really added to the security of our home as we often forgot to lock the back door. The system has worked seamlessly since installation but with the knowledge that prompt support is available if needed. Unfortunately a lock failure required a new locking system to be installed with the locksmith unwittingly removing the Kubu mechanism. Thankfully Kubu support have kindly arranged for their monitoring system to be reinstalled. Shaun their engineer called today and promptly and efficiently got the door back up on line. Can't recommend Kubu highly enough.

5
Date of experience: Jan 30, 2026
Katherine Crick
I am very happy with the product

I am very happy with the products from Kubu. We feel safe knowing that our doors are locked and we get information through the App if they are not secure The App is very informative and helpful if there any issues.Finally the team at Kubu go above and beyond to support and help when there is an issue.Big thank you to Morgan 😊

5
Date of experience: Jan 24, 2026
Mark Telford
Outstanding Security and Smart Technology

We’ve just had a security unit built for my motorcycles and were initially looking at a steel door. A neighbour who installs doors recommended a heavy-duty composite door with a built-in security system and we are so glad we listened.The door sensor links to an app that notifies you whether the door is open or closed and even whether the locking bolts are engaged. The level of security and technology is seriously impressive.We’ve been so impressed that we’re now looking at upgrading the doors on the house as well. Customer service has been absolutely next level from start to finish.Highly recommended ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Jan 13, 2026
Mr Gary Godwin
Such great resolution to my query from…

Such great resolution to my query from the brilliant representative. It is a magnificent app and totally brilliant customer service from Morgan. Thank you.

5
Date of experience: Jan 09, 2026

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