Review Time
Thank you HH after a terrible experience with another holiday letting agency and being without accommodation. A quick call to HH and Claire was amazing, so empathetic and quick to call owners etc. we managed to get into Cowries, which is super cute and comfortable & made my birthday so enjoyable. Thanks again! Highly recommend
This is our second time at this property ,we had a fantastic 2 weeks. The layout of this property is excellent and works allowing people to interact comfortably. We did have a couple of issues with the blinds and the heating but the staff at Harbour Holiday were great and sorted these out straight away. From my point of view I think that it needs a bit of tlc especially the beds. On the whole we enjoyed Padstow and our accommodation.
We've always found the staff at Harbour Holidays to be really friendly and professional, both on the phone and when I've popped into the office. Any queries have been dealt with immediately. Just back from another lovely family holiday in Padstow. We generally book Mary's Flat, although we have stayed at other property over the years. We love this property & the balcony is a definite bonus along with the parking.It's great being able to book Sandy's Flat next door too, but on this occasion my adult son stayed in Mary's Flat with us & my adult daughter and friends booked a cottage (through Harbour Holidays) in Duke St. Both properties were exactly as described & we were all very happy with our choice. My only very slight concern is that a Ring doorbell has been installed at Mary's Flat. There's no mention of this in the property description. I'm not sure how the Ring doorbell is set up, but I really don't like the idea of being watched & listened into if I'm sunbathing or having a BBQ on the patio. The weather wasn't good enough for sunbathing or BBQ on the patio this year, so I didn't raise this with Harbour Holidays. Just as an aside, there is some new decor that doesn't fit in with the general light airy seaside feel of the rest of the property (dark lampshades, dark pictures etc) - really didnt affect our holiday though.Would have no hesitation in booking through Harbour Holidays again, and Mary's Flat will always be our 1st choice property.
Enjoyed our stay at the coach house again, had an issue with the washing machine and was unable to use it but that’s one of those things that can’t be helped.It’s not for everyone’s taste but we like it and it’s handy for the beach and that’s what you’re paying for. If you’re wanting 5 star quality look elsewhere, it’s basic and reasonably clean and is ideal for families with pets who aren’t too fussy!
This house is a very well furnished and well equipped property in the heart of Padstow, approx 10 minute walk to the harbour. The house was clean and tidy on arrival and had a nice welcome pack on arrival with a bottle of wine, coffee pods and milk (albeit the milk was out of date) Our only gripe about the property is the car parking situation, the road only allows for parking on one side of the road so its basically a first come first parked kind of situation, there's plenty of street parking nearby but you may be a 2 of 3 minute walk from the house. But aside from parking overall experience was very good.
We stayed in The Sail Loft in Padstow for the second time so we knew it would be small and basic as reflected in the price. The lounge area doesn't seat 4 people and is small and dark . When we arrived we discovered the shower was broken , this was fixed very quickly with a replacement shower but it should have been checked before we arrived . The cleaning was not of a high standard , dirty dining table , rusty uncleaned microwave and lots of long standing cobwebs . The mattress in the top bedroom was very uncomfortable and badly needs replacing . I reported all of this while we were there . Harbour holidays sent the plumber very quickly but they seemed disinterested in the rest of our comments, saying they would reminded the cleaners to check more carefully and report the mattress to the owners . My point is this should all have been done before we arrived . Yes it's cheap and basic but it should be clean and comfortable. We love Padstow and have stayed many times before with this company but will think twice before using them again .
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