Review Time
I wish I could rate this service negatively. The service provided me with only 10 days to leave the property, stating that the landlord chose not to renew the master lease agreement. I complied and vacated as instructed, but I'm still waiting for my rent refund. They mentioned it would arrive within 21 days of vacating, yet it's now been 109 days. BEWARE!!!!
My spouse and I have been residing at our new place for about three months now, and our experience has been absolutely fantastic. The location is ideal—centrally positioned among everything—yet it maintains a cozy and well-kept atmosphere. The property is consistently clean and well-maintained, which truly enhances our daily living. The management team really makes a difference. The staff is incredibly attentive, responsive, and professional. It’s evident they take pride in their work and genuinely care about the residents. Living here has been a delightful experience, and we’re very pleased to call this place our home.
Delightful property in a prime spot. The age of the building enhances its charm. Everything functions well, and the team is exceptional. I've been here for four months and intend to stay longer. I would gladly come back. Thank you.
Delightful building situated in a superb location. While it may be older, this only adds to its charm. Everything functions well, and the staff is exceptional. I've been here for four months and plan to stay even longer. I would gladly return.
I rented a room in the city managed by a certain company from December 1, 2024, to November 30, 2025. The apartment, which seemed newly renovated, was falling apart. Regular flooding occurred whenever it rained. Customer service was either via a chatbot or an offshore support center. Management was evasive and unhelpful. When inquiring about early move-outs or retrieving my security deposit, I was met with numerous excuses for delays. I strongly advise against doing business with this company, which operates in major cities across the country and consistently employs the same deceptive practices.
My partner and I have been residing at this property for around three months, and our experience has been truly fantastic. The location is ideal—centrally positioned yet offers a cozy and well-maintained environment. The premises are consistently clean and well-kept, which enhances our daily living experience. The management team really excels. The staff members are incredibly attentive, responsive, and professional. It's evident they take pride in their work and genuinely care for the residents. Living here has been a wonderful experience, and we feel fortunate to call this place home.
It seems many positive reviews might be fabricated or generated during the initial stages when they appear accommodating. However, their true nature is revealed once you're committed. They show blatant disregard for clients, with a rude attitude and invasive behavior. I recommend avoiding this company if you value a peaceful living experience.
Steer clear of this company, particularly the staff in Washington, D.C. They exhibit rude and bullying behavior, employing dubious practices. I experienced numerous issues, including late deposits and unprofessional conduct. They seem to exploit young individuals who are eager to settle in the area. I faced significant security issues in the apartment, and the staff was unhelpful and confrontational when I raised concerns. Overall, a very negative experience.
I paid the placement fee and key deposit but never completed the formalities or lived there. After two months, I received threats of legal action for unpaid rent. I've attempted to contact them through various channels, but their automated system makes it impossible to reach anyone. A terrible experience that I wouldn't recommend to anyone.
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