Review Time
I had a fantastic experience; everything was easy. They were very helpful throughout, from sending out the mold to fitting. The grillz are top-notch, among the cleanest jewelry pieces I own. They fit perfectly and look amazing. I have nothing but positive things to say.
I collaborated with this team and I'm honestly obsessed. The moment I put them on, I felt amazing and instantly cooler. The quality is exceptional, and the care put into them is evident. The whole process was easy and stress-free. The instructions for the mold were clear, shipping was quick, and the support was outstanding. They were always there to help with any questions. Plus, the designs are incredibly cool. I genuinely can't recommend them enough. 🤍
The experience was so smooth; they were incredibly accommodating when I needed help with my molds and responded quickly. When my grillz arrived, I was thrilled. They were exactly what I wanted and more. I highly recommend this service for the most professional grillz available.
Im potentially going to be in the same situation as every comment here. I placed my order Nov 21, 2025 and after emails, website message portals, and Instagram only recieved an actual progress report this week first week of January 2026. I took the cautious route and paid for gps shipping to send back my molds. The molds made it to thier adress Dec 5. It was only this week of January 2026 that I finally heard back after multiple messages to confirm they had received my molds did they respond with an image of "my grillz" and said they'd be shipped out by the end of this week. This morning January 6th I finally got a response from Instagram where they said they received my molds but have just entered production. So WTF is it? Have they been shipped out or and they still being made. Funny to note is when I asked for another follow up picture of my grilz I was told they cant because they've already been packaged up. I do not believe that that image was my grillz and ive now told them if I dont get a tracking number by end of the week ill be contacting my CC company. I should have done more research on this company because wow they must be paying for positive comments.January 19th UpdateI have now received my grillz (THANK GOD) I have updated my post from 2 stars to 3 as I actually did recieve a product. HOWEVER... one of the set of grilz was absolutely NOT the same quality of product as what was shown on their website. I've since contacted them to see what can be done as they do have a satisfaction policy however that was a few days ago now and I have not hurd anything back (so thier typical communication patterns). Honestly if it wasn't for the fact of these specific grillz being my reason for ordering with the company in the first place i would have said that having it replaced wasn't worth the trouble but I paid over $500 for my set and I WANT to be happy with my purchase despite me hating thier communication skills. Will update again with response.Jan 22, 2026Another star added as the explanation for the delays, communication to have my concerns resolved, and for this beautiful reply. Another star pending the final results of my returned product.
HC Grillz made everything about this process easy. Reliable, trustworthy and easy to use and work with to get the best outcome for the Grillz. Shoutout to Oshane for making everything just that bit easier too. Couldn’t recommend HC more.
We have had a terrible experience with HC Grillz.We waited 6 weeks for the original order we placed, despite their website saying 3-4 weeks, only to receive it and find that the grillz had been made for the wrong tooth. As instructed we sent the incorrect grillz back so that they could melt it down and re-make it. They assured us it would be re-made as a priority. that was 5 weeks ago and still have not received it. After following up multiple times, they finally had to admit that the molds are sent to Indonesia to be made. We spent a small fortune on these grillz, and we are beyond disappointed.
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