Name: hcgrillz.com
Telephone: 000000000
Rating: 4.4

Isaiah Craver Guest

6 months ago

Super friendly and fast staff

Super friendly and fast staff. Product is amazing and great quality. Definitely recommend!

Date of experience: Sep 01, 2025

Tyler Guest

6 months ago

2nd purchase thanks a lot

I bought my first set when HC was based in Melbourne and everything was in person, crazy how much easier it is with the at home mold kits. The grillz turned out great both times and I’ll definitely be saving up for more

Date of experience: Aug 21, 2025

Allisha Guest

7 months ago

Never received my product

I placed an order for custom grillz and mailed my dental moulds, which the business confirmed receiving. I was advised the turnaround time would be 4–6 weeks.It has now been over 10 weeks. I have not received the product, photos, tracking information, or a clear completion timeline despite multiple follow-ups.I’m simply requesting delivery confirmation with tracking or a full refund.I’m posting this publicly in hopes of resolving this matter.Updated response: Thank you for responding. To clarify for transparency, the order in question was eventually delivered, however it arrived significantly beyond the stated 4–6 week turnaround time and without any shipping confirmation, tracking number, or delivery notification sent to me beforehand.At the time my review and escalations were made, I had not received the product and had no information indicating it had shipped. Communication consisted of repeated delays without a clear timeline, which is what led to my concern.My review reflects the delay and lack of communication during fulfillment, not confusion about whether the order ultimately arrived. I am sharing my experience so others are aware of the timeline and communication expectations. I gladly have receipts if needed.