healthhero.com

4.8
4.8 Based on 200 reviews

We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affo...

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Average Rating

4.8

/
5

200 Reviews

5 Star
92%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Jon Guy
Didnt over promise and under deliver, if anything they did the opposite. Would 100% recommended to a

Didnt over promise and under deliver, if anything they did the opposite. Would 100% recommended to anyone who can't get anywhere with their own GP. Phone consultation same day, 3 hours after I made my initial phone call. Got a prescription sent via email 10 minutes after call ended, then received a follow up appointment from my own GP.

When you have children, this sort of action is so refreshing to have/

5
Date of experience: Feb 17, 2026
Callum Baker
Exceptional Support After a Challenging Experience

I faced continuous difficulties with my local GP, struggling to get past reception or the practice manager for any medical assistance. After undergoing surgery privately, my GP declined to provide any aftercare, including a sick note. I spent hours seeking help from my GP without success. However, when I booked a telephone consultation with a different service, they were able to connect with me just a couple of hours later. The representative was attentive, knowledgeable, and compassionate, providing the sick line that my own GP had refused. This was a significant relief during my recovery. I cannot recommend this service highly enough; I would have been completely lost without their support. Thank you!

5
Date of experience: Dec 24, 2025
Barry S.
A Great Alternative to Traditional GP Visits

In today's world, where getting an appointment with your own GP can take weeks, this service is an excellent option. I've utilized their service several times this year and have always managed to speak with a GP over the phone on the same day I booked the appointment. They can handle referrals and provide prescriptions. They offer reassurance, and I am truly grateful for their availability.

5
Date of experience: Dec 06, 2025
Aidin Turner
Outstanding service, much faster than…

Outstanding service, much faster than seeing my surgery, and I felt the clinician was very knowledgeable.

5
Date of experience: Dec 02, 2025
Jon Sanders
Excellent service, always very supportive…

Excellent service, always very supportive when you need assistance.

5
Date of experience: Dec 01, 2025
Dominic
Quick and effective assistance

Quick and effective assistance

5
Date of experience: Nov 29, 2025
Antony Turner
Very grateful for this service

Very grateful for this service; no more long waits for doctor appointments.

5
Date of experience: Nov 29, 2025
Liza Sanders
Exceptional service

Utilized the program through work. I secured an appointment the same day. It could have been a video or phone call. I opted for a phone call, and the advice provided reassured me before I could see my local doctor. I would definitely use this approach again.

5
Date of experience: Nov 28, 2025
Julian Fisher
Once again, I felt truly supported

Once again, I felt truly supported

5
Date of experience: Nov 27, 2025
Dom Hughes
Incredible and prompt service for a…

Incredible and prompt service for obtaining a specialist referral.

5
Date of experience: Nov 27, 2025

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Business Details

  • We help people feel better, faster.

    HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7.

    We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone.

    We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps.

    Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this.

    Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts.

    We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here.

    Healthcare made simple for patients, clinicians and businesses.
    See more

  • email info@healthhero.com
  • language https://healthhero.com

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