Review Time
I recently ordered a set of dining chairs from Hedgeapple and the entire experience was terrific from start to finish. Website is easy to navigate, with a great selection of options without being super overwhelming.What really stood out to me was the customer service. Their team was incredibly helpful — she responded promptly to my questions, kept me updated throughout the process, and made sure I had everything I needed before the chairs were even shipped. It's nice working with a company that has a small team, where you call and you know who will answer every single time and they will know what is going on with your order without being bounced around.The delivery process was just as seamless. My chairs arrived on time, in perfect condition, and the delivery team was polite and professional. Everything was well-packaged and easy to set up. Wouldn’t hesitate to order from them again — already eyeing a matching dining table!
My torchiere floor lamp arrived in perfect condition. The packaging of the lamp was meticulous. Hedgeapple kept me informed as to shipping and arrival dates. I wouldn’t hesitate to do business with them again. I was extremely pleased with their service.
I recently had a really negative experience with another small high-end furniture store, trying to purchase the same rug. Incredibly long time to ship, disingenuous return policy, etc. After that nightmare, purchased the same rug from Hedgeapple at a better price (best price I could find online) and the rug was at my door within a few days. I even forgot to input my welcome code discount, and customer service quickly and kindly applied it. Just a great experience all around and will definitely be shopping here again.
My experience with Hedgeapple was first rate! I have never purchased anything from them and I had a bad experience with another small furniture company, so I was a little hesitant. But I am happy to report Hedgeapple exceeded my expectations in every way! I love my new table and it was easy to set up White Glove delivery service. Thank you!
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