heidi.com

4.9
4.9 Based on 80 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

80 Reviews

5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Tony R. Whincup
I needed to book my 1st short ski holiday on a tight budget. Did a quick search on Heidi.com and fo

I needed to book my 1st short ski holiday on a tight budget. Did a quick search on Heidi.com and found something in my price bracket to Arinsal. Booked it and literally hoped for the best. Heidi took care of everything, Flights, Hotel, Ski Hire, Lift passes and airport transfers.
Come the holiday, everything fell in place and did exactly what it said 'on the tin', will definitely use again!

5
Date of experience: Feb 28, 2026
Andrew King
I've been looking at initial ideas for a ski holiday in 2027. As a first time booking for family wit

I've been looking at initial ideas for a ski holiday in 2027. As a first time booking for family with young children it was important to feel like the agent understood my aims and how they could help me. Abbie was superb at that and helped me greatly. I hope to be booking with them very soon!

5
Date of experience: Feb 23, 2026
Sarah Lowndes
Lucy was great at finding holidays to suit our budget, transfer times and finding a family friendly

Lucy was great at finding holidays to suit our budget, transfer times and finding a family friendly resort for first time skiers. Nothing was too much trouble, especially with all our questions and changing remits. Would definitely contact again for future ski trips.

5
Date of experience: Feb 21, 2026
Nick Plummer
I rang and spoke to Lucy B at Heidi at 9.30pm, looking for advice on a last minute half term ski tri

I rang and spoke to Lucy B at Heidi at 9.30pm, looking for advice on a last minute half term ski trip and she quickly sent me a short list of options in my price range, from which I was able to book - all done by 10.30pm! So much easier to be able to speak to a lovely person at that time of night and not a bot! Thankyou - you may an overwhelming task very straightforward.

5
Date of experience: Feb 12, 2026
Martin Deane
It was so well put together and well communicated.price was amazing and the portal made everything s

It was so well put together and well communicated.price was amazing and the portal made everything so clear and easy to see. Would very much book again in the future.

5
Date of experience: Feb 08, 2026
Nancy Reed
Fantastic platform for planning a holiday!

The platform is excellent for assembling everything you need for your holiday. I did have some questions, so I reached out. The representative I spoke with was extremely friendly, knowledgeable, and helpful. She reassured me that I've chosen the perfect holiday for myself and the kids. I'm excited to hit the slopes!

5
Date of experience: Jan 24, 2026
Ford C.
Outstanding experience with the travel team.

Our experience with the travel team was outstanding. The representative who assisted us in finding the ideal holiday was incredibly patient as we shared our various needs, ultimately securing the perfect package for us. Since this was our first ski holiday, we would have been quite lost without their guidance. During the holiday, it was wonderful to have everything pre-arranged. The airport transfer alleviated much of the stress during our arrival and departure. The hotel and resort were exactly what we needed as beginners seeking a laid-back ski experience. I would certainly recommend this service.

5
Date of experience: Jan 23, 2026
Renssalaer
Exceptional experience with the service!

We couldn't be happier with our experience. As someone who had never skied before, I organized a surprise birthday trip for my husband, who has some skiing experience. He was amazed at how I managed to plan such an incredible getaway without knowing the best areas or equipment needed. This success is entirely thanks to the user-friendly filters on the platform. I could easily set budgets, skill levels, and preferences, making the process seamless! All the providers for transfers and accommodations were extremely reliable, and we encountered no issues at all! I will definitely use this service for future bookings.

5
Date of experience: Jan 14, 2026
Fantastic holiday booking experience with excellent value!

I arranged a holiday with the service, and they truly offer great value for money! I encountered a problem with my transfer, but the support team resolved it immediately, giving me reassurance for my trip! I'm very satisfied!

5
Date of experience: Jan 10, 2026
SamPokemon
Fantastic Ski Trip Organized Seamlessly

My family had an amazing skiing experience that was perfectly arranged by the team. Everything was exceptional. The highlight was the ease of communication with the service whenever any issues arose. Truly a fantastic team and service. We appreciate all the effort in organizing and supporting such a wonderful ski trip in France. We're excited to book next year's trip in January and look forward to reconnecting with the outstanding team. Thank you all so much!

5
Date of experience: Jan 01, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More