hekjones.com

4.3
4.3 Based on 61 reviews

Specialist Property, Commercial and Business Lawyers in Cardiff...

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Average Rating

4.3

/
5

61 Reviews

5 Star
74%
4 Star
8%
3 Star
3%
2 Star
0%
1 Star
15%

All Reviews

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Review Time

Carlene Turner
Outstanding Team and Knowledgeable Service

An outstanding team with exceptional knowledge during my auction purchase. The representative efficiently completed my transaction in just 2 weeks! I highly recommend their services and will definitely return!

5
Date of experience: Dec 08, 2025
Alicia R.
Is anyone managing this sale?

Is anyone managing this sale? The memorandum of sale was sent on the 10th of September 2025. To date, our solicitor has sent many emails but has not received any inquiries or finalized the contract with the buyer's solicitor. She has received emails from a representative awaiting director sign-off before inquiries can be raised. How long does this take? It is now the 2nd of December and still nothing has been received. This is completely ridiculous. Is there actually anyone from the service managing this sale?

1
Date of experience: Dec 03, 2025
Isaac Ross
Fantastic Experience

I had a wonderful experience with the service from start to finish. The team was calm, responsive, and completely on top of everything throughout my sale and move. A special thank you to the representative for her persistence and clear communication, and to another team member for keeping everything moving quickly. Their professionalism and attention to detail made a genuinely stressful process feel manageable. I wouldn’t hesitate to recommend this service to anyone selling or buying a property.

5
Date of experience: Nov 21, 2025
Magnolia Clark
Avoid this service!

Avoid this service! Terrible solicitors!

1
Date of experience: Nov 04, 2025
Excellent Service!

I am really pleased with how my sale was managed, even with some issues on the buyer's side. Thank you to the team!

5
Date of experience: Nov 03, 2025
Charlyne Johnson
Poor decision to use this company…

It was a poor decision to use this company; communication was non-existent.

1
Date of experience: Oct 27, 2025
Raphael L.
Just ask for a specific representative

One particular representative made my overall experience fantastic! Her personal service was unmatched. She worked incredibly hard to ensure that my house was sold as quickly as possible. Despite being ill on the day of completion and barely able to speak over the phone, she still guided me through everything and got my sale sorted when she should have been resting. Her dedication was truly impressive.

5
Date of experience: Oct 01, 2025
Salma Sanders
Property Sale Experience

The conveyancer initially assigned to our case made us question our choice in this service for our property sale. Thankfully, once a different representative took over, the process became much smoother. She kept us well-informed at every stage and managed the sale with professionalism and expertise, greatly enhancing our experience.

4
Date of experience: Sep 17, 2025
Colette
Avoid, slow and unresponsive

This company represented my buyer - the trainee was slow, did not respond well under pressure, and dragged the process on with many scattered questions. While on holiday, there was no cover, and the entire process took 9 months. A solicitor should be a professional, not someone who works with a rigid, slow attitude. If this had been my solicitor, they would have been let go immediately.

1
Date of experience: Sep 15, 2025
Deanne
Great Communication

A challenging sale, but brilliantly managed by a representative. She kept me informed at every step, which made the process much less stressful.

5
Date of experience: Sep 09, 2025

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