Review Time
Customer service was outstanding.
Not just professional but thoughtful.
My experience began when a tea I ordered wasn't available.
Yiwu was very patient and very accommodating helping me find a a suitable substitute - which was actually a significant price upgrade.
Very prompt replies and the replacement tea is VERY good quality.
It's easy to tell they love their tea and want their customers to be happy with their purchase!
To top it off I was also given samples relevant to my tastes as discussed via email.
10/10. Hey China is now my go to!
Customer service was outstanding.Not just professional but thoughtful.My experience began when a tea I ordered wasn't available.Yiwu was very patient and very accommodating helping me find a a suitable substitute - which was actually a significant price upgrade.Very prompt replies and the replacement tea is VERY good quality.It's easy to tell they love their tea and want their customers to be happy with their purchase!To top it off I was also given samples relevant to my tastes as discussed via email.10/10. Hey China is now my go to!
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Our aim is to bring the ancient taste of China to Australia and eventually to the world-wide in a form of modern. The brand and website are built by a Chinese couple, who enjoy tea culture like you do. The quality of our tea is the number one priority at all time.
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