hiddenhearing.co.uk

4.9
4.9 Based on 120 reviews

Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

120 Reviews

5 Star
93%
4 Star
5%
3 Star
0%
2 Star
2%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Mark Fox
My visit to hidden hearing was a pleasant one. My consultation was professionally carried out and I

My visit to hidden hearing was a pleasant one. My consultation was professionally carried out and I am happy with the hearing that were recommended. The after care I have received from Victoria has been very friendly and professional.

4
Date of experience: Mar 01, 2026
Katie Smart
Adrian is amazing! I was impressed remembered me even though hadn’t seen him for a year. I was impr

Adrian is amazing! I was impressed remembered me even though hadn’t seen him for a year. I was impressed he remember my daughter’s name! The receptionist was very friendly too. It’s an absolute pleasure going there, even if you accidentally came two years to early!

5
Date of experience: Feb 28, 2026
Karine Schaulund
I have had a great experience at Hidden Hearing! It is friendly and professional. The process is alw

I have had a great experience at Hidden Hearing! It is friendly and professional. The process is always effective and efficient without any discomfort. Khadisha is great. She is very knowledgeable and passionate about her job. I would definitely recommend.

5
Date of experience: Feb 19, 2026
Stephen
The support from Hidden Hearing has been great from the booking of the appointment, the welcome at t

The support from Hidden Hearing has been great from the booking of the appointment, the welcome at the branch, when I turned up and the consultation itself, where the audiologist explained everything that was happening and what the results showed from the hearing tests.

5
Date of experience: Feb 15, 2026
Paul Milner
Been going th HH for a number of years. They are very professional, Jerry in Norwich knows his stuf

Been going th HH for a number of years. They are very professional, Jerry in Norwich knows his stuff happy give advice without pushing the latest products. Products not cheap but you get what you pay for not forgetting their regular 'health checks' are included with the products.

5
Date of experience: Jan 30, 2026
vaughan furr
I went to Bedford branch for a test and all hearing aids and all went well until I was given a cost

I went to Bedford branch for a test and all hearing aids and all went well until I was given a cost of new aids.
I was surprised how high the price was ie over £5000 so I checked elsewhere and got same for£2000 inc charger.Service from this company brilliant and test more thorough than Hidden Hearing.

2
Date of experience: Jan 25, 2026
Marie Wells
The appointment with Hidden hearing was for myself and my sister. Lilly and Rachel put us at ease as

The appointment with Hidden hearing was for myself and my sister. Lilly and Rachel put us at ease as soon as we walked through the door. The care shown to both of us was excellent and Lilly took the time to explain the whole process. At the end of the appointment we came out with new hearing aids, that are brilliant and have another appointment in 2 weeks. Thank you

5
Date of experience: Jan 24, 2026
Cyrus W.
Seamless experience from start to finish.

From the initial phone call to the conclusion of the home visit, everything went perfectly. Scheduling the home visit was straightforward, and the examinations appeared comprehensive, with each step clearly explained. I have no complaints at all and would highly recommend this service without any reservations. Thank you to everyone involved.

5
Date of experience: Jan 15, 2026
Griffin
Four Years with My Hearing Aids

I've been using my hearing aids for about four years now. They weren't inexpensive (around 4K). Each year, I go for a hearing test. I've had my ears checked, and while there hasn't been any improvement, I don't expect any. It could be due to my time in the army with loud weapons (we didn't have ear protection back then), or maybe my years at LHR, or it might just be age-related hearing loss. This time, the hearing test was more thorough; I spent over an hour with a very professional representative. It was the most comprehensive testing I've experienced, moving in and out of the booth with various tests, both with and without my aids. My hearing has declined slightly, so she adjusted my aids accordingly. However, I was advised that I need to wear them more, at least six hours a day, which will be a challenge, but I will try. The staff at the location are knowledgeable, always polite and helpful, so I don’t mind visiting. I would definitely recommend the service.

4
Date of experience: Jan 09, 2026
Thorough and Professional Testing Experience

The audiologist's method of testing was comprehensive and professional. He addressed all my inquiries and recommended that I await my consultant's diagnosis before moving forward with hearing aids.

5
Date of experience: Jan 04, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More