highflybet.com

3.7
3.7 Based on 54 reviews

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Average Rating

3.7

/
5

54 Reviews

5 Star
60%
4 Star
5%
3 Star
5%
2 Star
2%
1 Star
27%

All Reviews

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Review Time

Frustrating experience with lost funds

I purchased a bonus valued at 1750 RON, approximately €350, but then the website logged me out due to an error displayed on my screen. When I returned, my funds were missing, including the bonus I had bought. I attempted to reach out via online chat, but I was informed that I had already used that money.

1
Date of experience: Dec 07, 2025
Edris Parker
Features don't align, and support is frustrating

The features don't match up correctly, and the support team communicates in a robotic manner. When you push for answers, they treat you like you're lying. You can't send videos, only screenshots, and then they provide no proof. Communicating with the support agents feels like pulling teeth—it's just painful. Payouts take at least four days, if you even receive them at all. They often misrepresent what bonuses you actually get compared to what's advertised. If you escalate any issues, they give off a threatening vibe. It's hard to believe these representatives have a four-star rating. They are far from satisfactory, and there are much better options available that offer more honest practices, better bonuses, and far superior customer service. I wouldn't even consider using this platform, even with a plethora of free spins. It's the worst experience I've had, to be honest.

1
Date of experience: Dec 05, 2025
Cameron Carter
Great selection of games

Excellent selection of games. Good VIP program. Enjoyable casino.

5
Date of experience: Nov 29, 2025
Babette J.
Inaccurate features and frustrating support

The features don't add up correctly, and the support team communicates in a robotic way. When you seek clarification, they treat you as if you're dishonest. You can only send screenshots, and they don't provide any proof. Interacting with the support agents is a painful experience. Payouts take at least four days, if you even receive them. They often misrepresent the bonuses compared to what is advertised. If you escalate any issues, they create a threatening atmosphere. It's hard to understand how they maintain a four-star rating. They are far from satisfactory, and there are much better options out there with more honest practices and superior customer service. I wouldn't recommend this platform, even with a ton of free spins. It's been the worst experience I've had.

1
Date of experience: Nov 21, 2025
Federico Caruso
Casino online di alta qualità

Casino online di alta qualità e assistenza clienti sempre pronta a gestire le controversie. Pagamenti rapidi e sicuri.

5
Date of experience: Nov 15, 2025
Deanna Carter
It's a scam site

It's a scam site. I can't receive my cash out after four days. Now they have closed my account. Shame on you.

1
Date of experience: Nov 15, 2025
Th3M4STER577
Enjoyable time at Highfly

Great bonus available upon sign up; play wisely and you can definitely win. The customer service is also fantastic. Highly recommend this platform.

5
Date of experience: Nov 15, 2025
Justin
Fantastic casino, I love playing here

5
Date of experience: Nov 13, 2025
TheSpeedy12
Great games

Very enjoyable games. A lot of fun.

5
Date of experience: Nov 13, 2025
Waverly
Mixed online casino experience

The online casino experience was not great. After spending over $500 with $5 bets, I didn't win anything over $5. However, my support representative was very courteous and understanding. Kudos to you!

5
Date of experience: Nov 02, 2025

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