Review Time
Hire a hubby Kilmore - I have been trying to contact Craig for long time and he ignores calls and messages . I have to constantly chase to get a response. He has done 3 jobs at my place and is good .but since then have been trying to contact him to come to do some more work , he has been very negligent and no communication.
Hire a hubby Kilmore - I have been trying to contact Craig for long time and he ignores calls and messages . I have to constantly chase to get a response. He has done 3 jobs at my place and is good .but since then have been trying to contact him to come to do some more work , he has been very negligent and no communication.
Asked for a quote for repairs on our pergola following tornado damage in Werribee Melbourne. Dean came to take a look but was in and out very quickly. Promised a quote within 2 days - this was on 8th Dec 2025. Still waiting more than 3 weeks later. Would not use this company again.
Made a booking,the guy came out and had a look.Told me he would be sending a quote.Then totally ignored my messages and never heard from him again.Tried to message the original lady who made the booking only to receive automated messages that the message was unable to be received.She clearly had my phone number blocked as my other phone worked ok.Shady at best.
Edited: thank you to HaH for their response to my review. I have been contacted by management who are very concerned at the standard of work from this tradesman and have committed to rectifying the faults. HaH tradesman who attended my home in Mt Gravatt can only be described as a scammer. Quote provided quickly and tradesman “talked the talk”. Subsequent issues with communication. Work completed was not to acceptable standard and he could not complete work in required time. Fitted a number of new doors but none are properly painted and two were improperly fitted. Exterior door fitted so poorly it would not lock and tradesman took 7 weeks to return. Tried to scam again by claiming new lock he fitted was faulty and not covered by warranty. Would not take responsibility for poor workmanship. Untidy and lazy worker who did not clean up when working and left paint on my floors and carpet. HaH management refuse to investigate complaint and defer to the franchisee. Note this tradesman is qualified and has a clean record with QBCC.
I hesitate to say how good this guy is because I want to keep using him without being delayed by huge demand - But Kurt was FANTASTIC - I very rarely in my life have hired guys to do things (except to build houses that I kept and rented out)as I did them all myself automotive, brick laying, electrical,concreting, gyprock etc - I used to own 9 rental houses which I worked on with the subbies in building - However I am now 86 with sever arthritis in my knees feet and hands bursitis in one shoulder - I regret that I cannot include photos to shoe how my garage was totally FULL with unidentified "stuff" piled 4 foot high - Kurt took 2 and 3/4 hours to clear it all (Iheld things up as I photoed the loading of each cart 4 times to later identify what was in each cart had it) loading it into 8 trolleys up to 3 foot height to ensure water run off and then covering each with 3 plastic tarps I preorded clamping each corner and moving them out - He also cut down and cut up a tree ,cleared a blocked drain and a few other jobs - I have never met a better subby and I have worked with quite a few
At first, Hire-a-Hubby looked promising, but the experience quickly turned disappointing. Requiring 25% upfront felt a little steep, but what really annoyed me was being asked for a progress payment on the very first day of work.The bigger issue, though, was reliability—or rather, the lack of it. There were more cancellations than actual workdays, and not once did they complete a full day on site. Cancellations were often communicated with flimsy excuses hours after the fact, and sometimes with no notice at all. I lost count of the excuses—they seemed endless.What’s worse, they wanted to move on to new jobs before even finishing mine. That lack of follow-through and accountability left me feeling like my project was never a priority. Now I have to find someone else to finish the job.Overall, I would not recommend based on my experience. If reliability, consistency, and professionalism matter to you, run, run, run!
This is a review for the New Farm / Kelving Grove operator. Dear Lisa, when interacting with your customers - especially those whom you are letting down by cancelling their job 30 minutes before its Scheduled arrival time - have the decency to be more humble and do not necessarily "expect compliance and understanding" (to use your own words). At 2:30pm you call to tell me the handyman is stuck on his 2nd job because the 1st job has taken so long... And you can't understand why I am not thrilled, knowing you could have called earlier to avoid this disruption to my work day. Your manners were incredibly rude and clearly you have no customer service training. I feel sorry for that, but obviously that is your problem, not mine.
This organisation was used by Avio as part of MyAgedCare for my mother.They problem is the outsource or subcontract everything and communication can be shambolic.For gutter cleaning it was fine, but then when she tried to have carpet and windows cleaned it was so unprofessional and confusing, ending up wasting lots of time.Best to directly contact people than via this
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