holdcroftheating.com

4.9
4.9 Based on 100 reviews

We believe the most important thing is family. We have dedicated over 30 years to keeping the families of Staffordshire and Cheshire warm. Because an efficient central heating system means families can have more money to spend on the things that really ma...

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Average Rating

4.9

/
5

100 Reviews

5 Star
94%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
2%

All Reviews

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Review Time

CC88
disappointed with the service

I am not satisfied. Our gas fire was functioning perfectly until the service team came, and now it doesn't work at all. In fact, we've had to purchase a new fire because it's more affordable than repairing the one we currently have.

2
Date of experience: Dec 02, 2025
Clyde T.
Consistently Excellent Service

We've relied on the company for our gas fire service for many years. There have been no issues; they always arrive on time and do an excellent job.

5
Date of experience: Nov 27, 2025
Elliot Morris
Outstanding Assistance

I received outstanding assistance after reaching out in the morning for help with my combi. They called me back in the afternoon, and true to their word, an engineer arrived within twenty minutes. He did a professional job sorting out my combi. Many thanks!

5
Date of experience: Nov 26, 2025
Travis A.
Kudos to the Engineer

I really wanted to give a shout-out to the engineer from the company. My boiler was serviced promptly and efficiently. He was friendly, tidy, and respectful of both me and my property. I highly recommend him and the service.

5
Date of experience: Nov 19, 2025
Lucy Cook
Satisfied with Local Service

I chose the company to support a local business in my hometown. My research indicated they have a strong reputation. They assessed the boiler needs for our large home and created zones accordingly. There were a few post-installation issues, but the team worked diligently to resolve them. The representative was always courteous and available, demonstrating their commitment to customer satisfaction. Special thanks to the admin team for their friendliness and competence.

5
Date of experience: Nov 10, 2025
LF23
Disappointed

I am quite disappointed. Our gas fire was functioning perfectly until the service visit; now it won't work at all. In fact, we ended up purchasing a new fire because it was less expensive than repairing the current one.

2
Date of experience: Nov 06, 2025
George Butler
Fantastic Service

When my heating stopped working, I called the company at 1:00 PM. The engineer arrived by 2:30 PM and had everything sorted by 3:30 PM, explaining the problem along the way. The service was absolutely fantastic, and the callout charge was reasonable for such a pleasant experience.

5
Date of experience: Oct 21, 2025
Conway Cooper
The Only Company You'll Need

We have a complex heating system at home, and other plumbers were hesitant to tackle the issue. The team from the company came in and immediately inspired confidence in their expertise. They handled a significant job, including a hot water tank replacement and new boiler installation. They were punctual, explained their process clearly, and worked efficiently under time pressure. Both were polite and hardworking. The foreman checked in regularly to ensure everything was on track. We won't be looking for another company; they're outstanding.

5
Date of experience: Oct 20, 2025
Joey Harris
Impressive Installation

I had an air source heat pump fitted last week, and the team was incredibly polite and respectful. The supervisor and his team were fantastic, explaining everything they did and how to operate the system. It was refreshing to have such knowledgeable professionals. I would highly recommend them to friends and family. Thank you!

5
Date of experience: Sep 17, 2025
Comfortable Experience

It's natural to be wary when someone is working in your home, but that wasn't the case here. I had two radiators replaced and later a boiler service. Each time, the engineers were friendly, explained everything, and made me feel at ease. They arrived on time and cleaned up after finishing. I would definitely recommend them to family and friends.

5
Date of experience: Sep 12, 2025

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Business Details

  • We believe the most important thing is family. We have dedicated over 30 years to keeping the families of Staffordshire and Cheshire warm.
    Because an efficient central heating system means families can have more money to spend on the things that really matter.

    We install market leading brands at fair prices and provide an honest and reliable service.

    "let our family take care of yours"See more

  • email sales.holdcroft@holdcroftheating.com
  • call 01782811102
  • language https://www.holdcroftheating.com

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