Review Time
I booked an apartment through booking.com that was hosted by Holidu . The apartment was in Benalmadena , Spain. Although I made numerous complaints about the property I was in, and the owner, ,all I was offered was 50 euros good will compensation.When I arrived at the property I complained immediately about the washing machine ,not being able to open it. Was told to try the end of a spoon , which I did not .Then the kettle didn't work .The oven didn't work The iron had a chunk out of it and the base was loose.The microwave was full of rust and had arcing signs . Hazardous.The hairdryer went up in smoke. The frypan had a loose handle, and I nearly got burnt putting out the food.. the hob was cracked and chipped.There was a broken socket in the bedroom which a child could put it's fingers in and get a shock..I could go on about the numerous things wrong in this apartment and was just told it is up to the owner wether we got any compensation. He just kept saying we hadn't paid the deposit , which he didn't give us the details to do so. Though thankfully we didn't as I see now from other reviews that nobody gets it back .We paid 1500 euros for this apartment and it was a dump. I am really upset that Holidu didn't do more for us and to see that they are still advertising this same property on Booking . Com. The owner should be taken down of there platform.
Apartment was lovely spacious and clean ,straight out beside the pool !Sońia was lovely and really was I contact the entire time until we were settled inside the apartment 😍Not even a sign she was frustrated when she helped me try to figure out the tax form ,she was so patient with me 😍Even let us check in early as I got my flight times wrong and arrived earlier!Will definitely be back 🥳🥳
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