Review Time
It started with great promise, but the quality has noticeably decreased recently. They don't last even a day after application now. I reached out with my concerns but received no response, which is disappointing since they were excellent when I first started using them.
Things began well, but the quality has significantly dropped in the last couple of months. They tend to fall off the same day they are applied now. I raised my concerns but haven't received a response, which is unfortunate as they were quite good initially.
It's unfortunate because I found the product to be excellent, but the customer service from this company is poor. I had a subscription for several months and received my orders without issues until this month. I selected items for my bundle due for dispatch on December 1st, but received an email stating some items were out of stock. There were no instructions to update my selection or skip the order. I logged in and saw the same out-of-stock message, even after I updated my selection to items that were available. They seem to ignore updates and prioritize new orders. I tried reaching out but got no reply. I've now canceled my subscription entirely. This seems to be a common problem with this company.
I chose these after developing a sensitivity to salon acrylics and gels. Initially, they worked well, and I loved having beautiful nails again. However, I experienced a reaction that could only be resolved by removing them. I tried again after the first reaction but ended up with the same issue.
The nails are good and last 2-3 weeks. They are the only gel product I can use without having an allergic reaction. However, be cautious when buying them at a discounted price, especially through certain platforms. They often cancel orders and you'll have to repurchase at a higher price, which feels a bit deceptive.
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