Name: homefi.com
Telephone: 000000000
Rating: 1.0

Frederick Hughes Guest

Delivery issues and wrong equipment

The delivery was delayed. I received a router that the provider confirmed has no coverage in my area, despite what the service indicated. I'm sending it back and hoping for a refund.

Date of experience: Dec 12, 2025

Jerry B. Guest

2 months ago

DO NOT PURCHASE

The package was delayed. They sent me a router that the provider confirmed has no coverage in my area, even though the service claimed otherwise. I'm returning it and hoping for a refund.

Date of experience: Dec 12, 2025

Sydney Clark Guest

8 months ago

Close down, they are nothing but thieves

They should close down as they are nothing but thieves. This is the worst service I've ever experienced, and it barely functions.

Date of experience: Jun 24, 2025

wizard_G66 Guest

8 months ago

Avoid this internet service

This service is frustrating. It's hard to reach anyone for help, and when you do, the communication is poor. The return policy is misleading; if I don't return the equipment, I get charged, but if I do, they deduct a fee. This feels like a scam—stay away.

Date of experience: Jun 07, 2025

John Guest

10 months ago

They shouldn't operate where I live

They shouldn't be allowed to operate here. After hearing about the money-back guarantee, I thought I’d give it a try. We quickly realized it was not worth it. The guarantee was misleading, and despite paying for a good router, we received a fraction of our refund after returning it. Contacting them is nearly impossible. This is the worst company I've dealt with—don't waste your time or money.

Date of experience: Apr 21, 2025

Vinny Lewis Guest

11 months ago

Difficult to work with

This company is hard to deal with. I canceled my service months ago, yet they keep charging my card. I bought equipment but had to return it despite canceling, and now I'm facing extra fees. They owe me money and charged more than promised. This business will be reported.

Date of experience: Mar 28, 2025

Conor Guest

11 months ago

Worst technology experience

This has been the worst piece of technology I’ve owned. It rarely stays connected, and when it does, the performance is subpar. Customer service is nonexistent, and when trying to cancel, I recommend changing your card number to avoid further charges.

Date of experience: Mar 05, 2025

HC Guest

1 year ago

Terrible service

Service was great until they received my payment, then it disappeared. The service is overpriced and barely functions. After returning it, I continued to get charged for months with no customer support to resolve the issue. We switched to a better provider with significantly improved speeds at a lower cost. Avoid this company.

Date of experience: Feb 11, 2025

Darby Turner Guest

1 year ago

Warning about this service

I was a customer for six months, and while it started fine, my service was cut off shortly after my payment. Customer service was unhelpful. I requested a refund for undelivered service, but they were dismissive. This raises serious concerns about their business practices.

Date of experience: Feb 01, 2025

nessyne Guest

1 year ago

This company is fraudulent

This company is a scam. I received defective equipment and had no resolution from their chat support. After canceling, they charged my card without consent. I plan to change my card as they are clearly dishonest.