Name: homewizard.nl
Telephone: 000000000
Rating: 2.0

Boštjan Tišler Guest

I am very disappointed with Homewizzard Energy app and with your poor technical support. The graphs

I am very disappointed with Homewizzard Energy app and with your poor technical support. The graphs only work intermittently. I have not received any serious explanation or advice from technical support, you are looking for the reason in non-standard data on the distributor's meter, whitch is absolutely not true. This is completely unprofessional.

Date of experience: Feb 01, 2026

Darwin L. Guest

2 months ago

P1 splitter is too costly.

The P1 splitter has a nice design, but its price is excessively high for what it offers. Additionally, it doesn't even come with a USB power supply. It feels cheap at the bottom while being priced quite steeply.

Date of experience: Dec 10, 2025

MS36 Guest

2 months ago

Delivery not as expected

The delivery did not meet my expectations; the battery was left at my door without prior notification or a signature. When I attempted to return the battery, I was told it was not possible because the 30-day period had expired. Customer service was unhelpful, as the promised delivery service was not provided.

Date of experience: Dec 09, 2025

Clare Ross Guest

2 months ago

P1 meter arrived quickly

The P1 meter was delivered promptly, installation was straightforward and easy to understand, and it is functioning well now.

Date of experience: Dec 08, 2025

Deorwine S. Guest

3 months ago

Order shipment delayed significantly

My order has not been shipped even a month after I placed it.

Date of experience: Nov 18, 2025

Mara Butler Guest

4 months ago

Delivery did not meet the expectations

The delivery was not executed as promised: the battery was simply dropped at the door without any prior notice or signature. I requested a return, but was informed it was impossible as the 30-day window had expired. Customer service was not flexible at all, and the agreed-upon delivery service was not provided.

Date of experience: Oct 28, 2025

Karyne Patterson Guest

5 months ago

Resolved issues with P1 meter

We encountered some problems with the P1 meter. It took a bit of effort to convince the support team via email and messaging, as it stopped working. However, they eventually sent a replacement, and all is well now. 👍👍

Date of experience: Sep 20, 2025

Alanna Taylor Guest

6 months ago

Lack of response from support

I have been trying to reach them since September 3, and now it's September 12 with no response regarding a product that isn't compatible with my setup. If they can't manage support queries, they should stop taking orders.

Date of experience: Sep 03, 2025

Peggy Guest

6 months ago

Order issues and poor customer service

I ordered three battery packs back in May 2025 and had to wait for months due to high demand, which was fine as they kept me updated. In August, I was informed they would be delivered soon, and I paid the high price. By early September, I received tracking information for three packs, but only two arrived. The nightmare began with the lack of customer service—only a chatbot was available. After multiple attempts to reach out, I found no resolution. Finally, after some email exchanges, I received a new battery, but one is already dead after a few weeks. The chatbot experience is frustrating, and I hope for better support moving forward.

Date of experience: Sep 01, 2025

Nev_Dragnov Guest

6 months ago

Avoid the AI-Bot when possible.

I faced an issue with the battery, and dealing with the AI-bot tested my patience. However, once I insisted on speaking to a real person, things became easier. It still took time, but ultimately they resolved my issues. When everything works, the products and subscription function quite well! Let's hope it stays that way.