horizonclinic.com.au

1.5
1.5 Based on 8 reviews

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Average Rating

1.5

/
5

8 Reviews

5 Star
13%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
88%

All Reviews

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Review Time

Hugoo2524
Unprofessional Encounter

The doctor was incredibly rude, wasted my time, and abruptly ended the call after I raised a question and shared my concerns. I'm shocked at the lack of consideration for my medical needs. I cannot recommend this doctor or the service.

1
Date of experience: Dec 19, 2025
Maxmaxounet99
Extremely Rude Experience

The doctor was very rude, wasted my time, and hung up after I asked a question and shared my concerns. I'm appalled at the indifference shown towards my medical needs. I do not recommend this doctor or the service.

1
Date of experience: Dec 18, 2025
Javiidecaii87
Lack of Communication

They won’t respond to emails regarding missing scripts but will reach out 8 months later to follow up on payments due to their administrative mistakes. This company seems to have lost its values in pursuit of profit.

1
Date of experience: Dec 17, 2025
Ruth
No Response

They do not return emails, calls go unanswered, and they have even disabled voicemail. They are quick to take your money for appointments, but then provide no service, no script, nothing. Very disappointing and feels like a scam.

1
Date of experience: Oct 13, 2025
MB61
Avoid This Service

They called me to reschedule my appointment, then texted to cancel it. I've been trying to reach them multiple times a day since then, but not a single call or email has been returned.

1
Date of experience: Jul 18, 2025
Nettie Parker
Scripts Canceled Without Notice

I just learned that my doctor canceled 3 of my scripts without consulting me. I am now without my medication. This is incredibly unprofessional.

1
Date of experience: Jul 01, 2025
Where Is Everyone?

The booking and consultation process was smooth, but after the consultation, I was told a script would be sent, and two weeks later, nothing has arrived. I contacted the dispensary, and they confirmed no script was sent. I’ve tried calling back but only reach voicemail. It's been a week of trying to get in touch, and it feels like no one is reviewing any inquiries or voicemails.

1
Date of experience: May 30, 2025
olamt
Outstanding Service

A clinic with no fees, wonderful and caring staff, and no product restrictions. The scripts are sent to their partner pharmacy, where I've had no issues, and they offer fast shipping at standard prices. The doctors truly take the time to understand you, making this clinic a standout. A+

5
Date of experience: May 30, 2024

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