houseofisabella.com.au

4.6
4.6 Based on 21 reviews

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Average Rating

4.6

/
5

21 Reviews

5 Star
86%
4 Star
5%
3 Star
0%
2 Star
5%
1 Star
5%

Filtered Reviews

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Review Time

Ken from Melbourne
The Staff is the Difference

The sales staff, customer service was second to none. There was a mistake in ordering, of which was of my own doing, but the staff went out of their way to assist. I am pleased to highly recommend House of Isabella.

5
Date of experience: Nov 14, 2025
Nicky  Evangelou
Cheaply made furniture but good customer service

Whilst the stools that we received were a disappointment (colour looked different online and they looked very cheap for the price we paid), Jenny, the kind customer service lady who I was emailing back and forth with was extremely helpful and patient. She was always so lovely and easy to deal with. She is the only reason why I have given this company 4 stars. In terms of the furniture, I’d say it’s cheap.

4
Date of experience: Nov 12, 2025
Anne Clare
My order came quickly and my purchase…

My order came quickly and my purchase was exactly as displayed on the website. Great place to shop!

5
Date of experience: Nov 11, 2025
Monique  Anderson
Such a great company to deal with

Such a great company to deal with, the furniture we ordered exceeded our expectations. The quality of the product plus, speed of delivery was excellent. Would definitely use again.

5
Date of experience: Nov 11, 2025
Carol
The product was exactly as advertised

The product was exactly as advertised. It arrived on time and in good condition. Very satisfied. This company is very reliable, and I would use it again.

5
Date of experience: Nov 06, 2025
Mia Nguyen
The products is quality

The products is quality

5
Date of experience: Nov 03, 2025
Jenny Gannon
The order was duplicated partly due to…

The order was duplicated partly due to automated reminder and email delay. We tried to cancel the duplication. This was an an extremely frustrating experience communication only by email no phone. We told by email eventually that the duplication could not be stopped. Sent from Victoria but has to be returned to Western Australia??? No refund only a credit voucher. You just make it all to hard. Abo

1
Date of experience: Sep 23, 2025
NGOC THACH DENNIS HUYNH
Terrible delivery service

Terrible delivery serviceMaking really trouble for customer without any comensation as complanation.

2
Date of experience: Sep 22, 2025
Brigitte Quiskamp
The tree of life is just a beautiful…

The tree of life is just a beautiful product, I am very happy that I have chosen your company.Kind regards Brigitte

5
Date of experience: Sep 11, 2025
Janet Young-English
A Satisfactory Purchase

I had been looking for a particular product and I fortunately found what suited me on House of Isabelle web site. I was pleased with the price and happy with the product when it arrived. There were problems with the delivery and the product arrived safely with no damage.

5
Date of experience: Aug 19, 2025

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