Review Time
Thank you to Vikki at the Northampton branch.We have had several maintenance issues at our managed block of flats and she has dealt with them efficiently and always with a cheerful manner, a great team member.Would definitely recommend the agency.
I am writing to formally raise a complaint regarding the conduct of the staff member who showed us the property on 3rd January.Unfortunately, our experience during the viewing was extremely disappointing. The agent who attended appeared unprofessional and unwelcoming throughout the appointment. She arrived with a McDonald’s coffee and showed very little interest in conducting the viewing. She did not walk us through the property, explain the layout, or even indicate how many rooms the flat had. Instead, we were left to explore the property entirely on our own. Her attitude came across as visibly annoyed, which made the experience uncomfortable.Despite this, we were genuinely interested in the flat and confirmed our intention to proceed the very next day. However, we received no response to our follow-up email. We have since noticed that the property is now marked as “let agreed” on your website, which is extremely frustrating given our prompt confirmation and willingness to proceed.
Just a quick note to say a big thank you to Vikki @ Howkins and Harrison Northampton branch for being so helpful in finding a contractor to come and fix our oven that decided to stop working just before Christmas, when we need it the most. We really appreciate the fast response and the professionalism that Vikki showed to sort the situation. Overal, the service, beyond 5 stars.
I have mostly dealt with Lisa at Howkins and Harrison and I find her incredibly helpful. Shes always on hand when I need her and responds quickly if you have a query, shes very professional and courteous. Thank you Lisa for everything!
From my initial contact with Howkins, through to the handover of keys, Lisa has been very helpful and expertly answered all the many questions I put to her. Great company and very pleased with the service I have received from their teams. All the staff I have dealt with have been professional, friendly, helpful, and knowledgeable. Thank you all.
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Founded in 1888, Howkins and Harrison is an established firm of property advisers committed to helping clients in the residential, commercial and rural sectors. Offices in Rugby, Northampton, Daventry, Atherstone, Towcester, Lutterworth, Ashby de la Zouch, Henley-in-Arden and London.
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