Review Time
Convinced there is market manipulation occurring after years of research. Absolutely terrible spreads.Limited deposit options. Horrible withdrawal options. Market timing off and not aligned with the rest of the worlds they should change their server times seeing as they do scheduled maintenance so often. Customer service is terrible. Leverage is the only thing they have going for them. Surprised people haven’t sued this broker yet. Additionally, manipulate spreads to target people’s stoplosses and avoid take profits. Their “liquidity provider” that they do often quote in response to these comments is none other than themselves because they don’t take trades to the interbank market. Absolute trash of a broker. Wish it was somewhere where someone could sue them because in all honesty, they are the worst broker I have worked with in my 8+ years.
I have read the previous reviews and I believe everyone has their own experience to share.As for myself. I have had no issues since being a part of Hugosway when they started back in 2017. Customer service has always been on point. I have had no problems with deposits or withdrawls. As a matter of fact I completed a withdrawl last week and just did another today, through Vload, which was my original method of deposits. I just withdrew $1600 today from my trading account. Outstanding customer service. If you want proof, you can email me at ctford238@gmail
Horrible and shady brokers. Lost a lot of money on oil due to their market times. Would not issue a refund because they expect the client to know their market times of their USOil that’s closed for 4Hrs when other brokers have the USOil market closed for 1Hr. If you’re a new client you will not have a pleasant time trading oil with them as they run their business different from industry stands. Sad to say that I will not be using this broker again. If you’re looking please go with a better option. This company is a red flag.
Sad I could give them a -5 star.Been with them over a year. WHEN I 1st registered with them they need an ID verification. 4 days ago I go to withdraw $25 and they send me through hell and back. I lost my ID during covid but always keep a picture in my phone for moments like this. Although I understand policy. I've went above and beyond to prove I am who I say I am. Been in the chat for over 2hrs going back and forth sending baby pics, handwritten documents with my signature that matches the signature on the ID (valid id) in the picture that they had since I set up my account in 2019. Smh long story short. Hugosway is all about taking your money and making it difficult to withdraw it. Especially if you can't send them exactly what they want exactly how they want. I've given them all kinds of proof. Still they hold almost $70 (MY MONEY IN ENTITLED TO) that I CANNOT withdraw. IF you can please choose another broker. I do not recommend this one to anyone. As soon as I'm able to withdraw my funds with no issues (wish me luck) I'm done with them. Don't say I didn't warn you.
This company is a scam stay away! I am trying to regain access to my account and they are asking for more information than I gave them when I first started with them.Edit: Once again this company is a scam stay away! I answered all of my security questions; yet they still requested much more personal information than legit companies like TDAmeritrade or Etrade would dare. Do not give away $500 like I did.
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