Review Time
They renewed my subscription after my trial, but the quality of this service is so poor so I decided I have no use of this. They charged the money and I emailed them that I want it cancel because I won’t be using it, they did not remind me of the renewal at all and the communication was not clear, then they sent my a template email despite tons of emails that I have sent them.
They renewed my subscription after my trial, but the quality of this service is so poor so I decided I have no use of this. They charged the money and I emailed them that I want it cancel because I won’t be using it, they did not remind me of the renewal at all and the communication was not clear, then they sent my a template email despite tons of emails that I have sent them.
I had a really bad experience with this company. They charged my card and then kept telling me the payment “didn’t go through,” even though my bank confirmed it did. When I tried to get help, they blocked my messages and stopped responding completely.Overall, it feels dishonest and unprofessional. I wouldn’t recommend this service to anyone. In addition to all of that the actual program itself is horrible and unreliable. This is a scam company and you should not trust them tohave your personal financial details.
I am writing regarding a charge of £39.99, which was made without my knowledge or authorisation.I did not use your service following this charge, nor do I intend to use it in the future. As such, I request a full refund of the amount charged.Please process the refund at your earliest convenience and confirm once this has been completed.Thank you for your prompt attention to this matter.
Avoid to subscribe to them and to their trial system. They take the money but if you want to cancel, you have to write them manually and they don't answer until 48 hours... I already write them an e-mail and I'm waiting. This is not a way to do business. So is useless and not clear. I already asked the Bank to block their future payments. But i lost more than 1 hours for make the error to try the service (that does not works well!)
Hi, i’m writing a review in hopes of getting a reply from the company as my email has been ignored. I only wanted a free trial, ended up being charged 40$. All i ask for is a cancellation of my subscription and a confirmation on my email that it was indeed cancelled. As of right now, i have not received a response to my email and i cannot log in on the site. I dont want a refund, just a cancellation. Thank you for your time
Paid $2 for a trial. Results were awful. The corrected, "human" copy was nearly unreadable.Yesterday I was unable to cancel using their app as it says it's still provisioning. Today I can't even log in.--A few days later and I'm updating my review as I was able to successfully login and cancel my subscription. It's possible they were experiencing a temporary bug.But the results are still poor.
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