hushpuppies.co.uk

2.7
2.7 Based on 26 reviews

Hush Puppies was established in 1958, during a time when uncomfortable dress shoes were the only footwear option, even during leisure time. The brand's mission was to revolutionize the concept of casual footwear and provide relief for sore feet, affection...

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Average Rating

2.7

/
5

26 Reviews

5 Star
38%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
58%

All Reviews

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Stephen Lovering
WOULD GIVE ZERO STARS IF I COULD. Ordered a pair of loafers size 9. Arrived quickly. Box said size 9

WOULD GIVE ZERO STARS IF I COULD. Ordered a pair of loafers size 9. Arrived quickly. Box said size 9. Shoes inside were size 11 !!!! No response to emails or Facebook messenger. Not paying to return then so have to wait to hear from my email. I did order another pair in size 9 and received a size 9 and these are good quality. Would be good to get a response from customer service with info on how to return incorrect order. Will not shop with them again.

1
Date of experience: Jan 31, 2026
Elaine Mills
Brought a £60 pair of senior school…

Brought a £60 pair of senior school shoes and with less than 2 months wear the sole has come away from the shoe and left a hole ! Awful quality complete waste of money !

1
Date of experience: Jan 30, 2026
Stephen Lovering
WOULD GIVE ZERO STARS IF I COULD

WOULD GIVE ZERO STARS IF I COULD. Ordered a pair of loafers size 9. Arrived quickly. Box said size 9. Shoes inside were size 11 !!!! No response to emails or Facebook messenger. Not paying to return then so have to wait to hear from my email. I did order another pair in size 9 and received a size 9 and these are good quality. Would be good to get a response from customer service with info on how to return incorrect order. Will not shop with them again.

1
Date of experience: Jan 29, 2026
Graham
I had an issue with a pair of trainers…

I had an issue with a pair of trainers I purchased online. After contacting Hush Puppies with my issues, I had an immediate response and everything was resolved very quickly and satisfactory, great customer service, thank you.

5
Date of experience: Jan 29, 2026
Nicole
Broken boots after 3 months

I ordered some Roxanna boots in October - luckily from a different retailer. By the middle of January the sole of the left boot has collapsed, letting in water. This should not happen on a pair of expensive winter boots. Thankfully the independent retailer has offered a refund, after reading other reviews I am happy that I did not buy them direct from Hush Puppies!

1
Date of experience: Jan 28, 2026
I ended up ordering this item twice

I ended up ordering this item twice. Sadly the first item had a fault and I was disappointed because otherwise they're a lovely shoe and comfortable. So I decided to order the same again in the hope it was a one-off fault. Thankfully it was and the customer service team were great. The faulty pair was returned without charge and a prompt refund processed.

4
Date of experience: Jan 27, 2026
Mr Anderson
Very quick responses

Very quick response, problem rectified and another happy customer, thanks again.

5
Date of experience: Jan 21, 2026
Consumer
Great customer service!

I purchased 2 pairs of boots from Hush Puppies UK. Both pairs were high quality and reasonably priced and were delivered promptly. When trying on the boots I noticed a defect in the inner-sole of one of the pair. This meant they would not be comfortable to wear. I contacted customer services who dealt with the issue in a professional and timely manner. The service I received was excellent and would therefore recommend this company.

5
Date of experience: Jan 19, 2026
Angela Vaughan
Prompt efficient service…

Prompt efficient service coupled with the fact the sandals I ordered were a fraction of the pre-sale price so also excellent value for money.

5
Date of experience: Jan 11, 2026
Daniel Rees
Good boots

Easy to order prompt delivery and boots are great fair price

5
Date of experience: Jan 11, 2026

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Business Details

  • Hush Puppies was established in 1958, during a time when uncomfortable dress shoes were the only footwear option, even during leisure time. The brand's mission was to revolutionize the concept of casual footwear and provide relief for sore feet, affectionately referred to as "barking dogs." This marked the beginning of a new era in casual footwear, focusing on comfort and a more relaxed lifestyle. Hush Puppies has always been committed to innovation, and this commitment continues today with the development of the Bounce Technology platform, which sets new standards for comfort and support.

    The brand's early innovations included the introduction of colourful rainbow suedes, offering a fresh and expressive approach to footwear. Over the years, Hush Puppies has continued to explore a wide range of colours and patterns to bring joy and individuality to footwear. Their belief in the transformative power of colour remains unwavering, as they strive to brighten any day with a pop of vibrant hues.

    In addition to their dedication to comfort, Hush Puppies offers an extensive range of footwear, including flat shoes for women, trainers and loafers for both men and women, featuring unconventional and bold colours alongside classic neutrals. While the timeless men's oxfords remain a staple, the Hush Puppies men's loafers and trainers have gained popularity for their style and comfort. And last but by no means least at Hush Puppies you can see a great range of kid’s school shoes combining fashion and functionality to fit every taste.

    For those seeking a blend of comfort and style, HushPuppies.co.uk presents a diverse collection of Men’s & Women’s trainers, loafers, and boots for the cooler seasons. It's an invitation to discover a world where comfort meets individuality and where every step is a joyful expression of personal style.

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  • email hello@hushpuppies.co.uk
  • language https://hushpuppies.co.uk

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