huurwoningen.nl

4
4 Based on 220 reviews

Huurwoningen.nl is sinds 2011 hét online huurwoningenplatform waar maandelijks ruim 1,7 miljoen woningzoekenden en -aanbieders samenkomen. Met onze marktkennis en ervaring kunnen we jou als geen ander helpen bij het vinden van je nieuwe woning of een gesc...

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Average Rating

4

/
5

220 Reviews

5 Star
64%
4 Star
14%
3 Star
1%
2 Star
1%
1 Star
20%

All Reviews

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Review Time

Tymms95
Formal complaint about my experience with the service.

I wish to formally address my dissatisfaction with the service. I registered under the impression that I was signing up for a free trial only. I did not intend to purchase or utilize any paid subscription options. To be cautious, I opted for a virtual card, as I had no desire to enter a recurring payment agreement. I did not actively engage with the service and deleted my account shortly after signing up. At no point was it made clear to me that a paid subscription would automatically renew or that a separate cancellation process was necessary beyond merely deleting my account. Nevertheless, I later received a debt collection notice for a service I did not knowingly use. I find it unreasonable and misleading that users can incur charges and even be sent to collection for a service they believed to be free and did not actively utilize. In my view, the subscription model and cancellation process lack transparency, particularly for students and international users. Imposing additional debt collection fees in these circumstances is unjust and excessive. I hope my complaint helps others avoid a similar experience and prompts the company to enhance clarity in its subscription and cancellation practices.

1
Date of experience: Jan 06, 2026
Larry H.
Joy was exceptionally friendly and supportive.

Joy was exceptionally friendly and supportive, delivering an outstanding experience! 😁 I didn't require any references as everything was promptly and expertly managed.

5
Date of experience: Jan 06, 2026
Kaden Patterson
The assistance was incredibly beneficial.

The assistance was incredibly beneficial.

5
Date of experience: Jan 06, 2026
Jonny Wilson
Excellent and Friendly Assistance

The assistance was excellent, and the representative who assisted me was very friendly and professional. Everything was clear and well-explained.

5
Date of experience: Jan 06, 2026
HR81
I wish to lodge a formal complaint...

I wish to lodge a formal complaint regarding my experience with this platform. I registered under the impression that I was using a free trial. I did not intend to purchase or use any paid subscription. I used a virtual card to avoid entering a recurring paid agreement. I didn’t actively use the service and deleted my account soon after registration. At no point was it clearly communicated that a paid subscription would automatically continue or that a separate cancellation process was necessary beyond account deletion. Despite this, I later received a debt collection notice for a service I did not knowingly use. I find it unreasonable and misleading that users can be charged and sent to a collection agency for a service they believed was free and did not actively use. The subscription model and cancellation process are not sufficiently transparent, especially for students and international users. Charging extra collection fees in these circumstances is unfair and disproportionate. I hope this complaint aids other users in avoiding similar situations and encourages the company to enhance transparency in its subscription and cancellation policies.

1
Date of experience: Jan 06, 2026
Val Clark
Effective customer service

A customer complaint regarding an incorrect invoice was resolved promptly and kindly. Thanks to the client specialist for their assistance.

4
Date of experience: Jan 02, 2026
Lindsay
Convenience of the service and numerous options

Convenience of the service and many options available!

5
Date of experience: Dec 23, 2025
Andrew Hughes
Inquiry was resolved instantly.

Inquiry was resolved instantly. The email response was quick.

5
Date of experience: Dec 23, 2025
Gia Barnes
Quality service

Quality service, very focused on client needs!

5
Date of experience: Dec 23, 2025
Effie Walker
Supportive

External ads are sometimes outdated, making it hard to determine if the home is still available. It's also possible to not receive a response despite meeting the criteria. However, responding to ads is straightforward, and the customer service team is willing to assist with any issues.

4
Date of experience: Dec 20, 2025

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Business Details

  • Huurwoningen.nl is sinds 2011 hét online huurwoningenplatform waar maandelijks ruim 1,7 miljoen woningzoekenden en -aanbieders samenkomen. Met onze marktkennis en ervaring kunnen we jou als geen ander helpen bij het vinden van je nieuwe woning of een geschikte huurder. Daarnaast geven we je inzicht in de laatste trends en ontwikkelingen op de huurwoningmarkt. Op Huurwoningen.nl start en eindigt jouw zoektocht naar een nieuw thuis!See more

  • email info@huurwoningen.nl
  • language https://www.huurwoningen.nl

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