i4services.uk

4.8
4.8 Based on 60 reviews

We are a payroll company catering for contractors, freelancers, locums and agency workers, providing a fully compliant and secure way of paying contractors for their temporary assignments. We partner with recruitment agencies and end clients alike to pro...

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Average Rating

4.8

/
5

60 Reviews

5 Star
90%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Walker Brooks
Company has really turned for the absolute worse

Sent me an email to update my right to work on the same day I was supposed to get paid, I immediately responded and it’s been about 24 hours no response! Pay withheld with no explanations. The consultant assigned to me, Roopa only reached out during the onboarding and disappeared afterwards.It’s just terrible customer service now, I think most of the helpful staffs already left, they read your emails and completely ignore it nowadays.

1
Date of experience: Apr 10, 2025
Nelho
Very Good Service

Really good service, it was very quick and efficient. they helped me get registered, answered all my questions and showed me a breakdown payslip. Very friendly customer service, would highly recommend :)

5
Date of experience: Sep 26, 2024
Icy_Tv
Professional business

Professional business. Staff are friendly and helpful. Thank you would definitely recommend.👌

4
Date of experience: Aug 30, 2024
Amazing customer service

I recently changed jobs and am no longer employed by i4 but had an issue with my most recent pay slip due to the change in employer. My current employer wasn't any help at all so I tried to seek help through i4 and got in touch with George Smith who walked me through everything that had happened and that I had to do to get the issue sorted. He was incredibly patient, helpful and thorough, and I was able to get a solution within the day thanks to him. To be honest, this experience is reflective of every other experience I've had with i4 while employed through them and if I ever need to go back to an umbrella company, I won't hesitate to return to i4

5
Date of experience: Aug 28, 2024
George was fantastic in getting me set…

George was fantastic in getting me set up with my account so that I could get paid! Best rates for any umbrella company other there - I’ve done the comparison. Quick seamless process. Would recommend.

5
Date of experience: Aug 22, 2024
NP62
FIRST IMPRESSIONS

Although I have completed many forms in my life, it has never been a forte of mine, George made the process of registration very easy and made me feel comfortable to ask any questions,This mornings contact with i4 was my first and the impression created was one of professionalism yet at the same time approachability.

5
Date of experience: Aug 14, 2024
Noemi B.
Amazing thank you for your help

Amazing thank you for your help

5
Date of experience: Jul 26, 2024
Jiinx_gamer48
From since my agency joined this…

From since my agency joined this company, my pay has been cut dramatically short. Even my holiday pay which was initially set aside was not safe, I decided to have it included in the wage, since it wasn't feasible being separate like how I was being paid before. They have now taken my holiday pay off my net pay and left me with crumbs! So unsatisfactory! My wages is not what it was before, working the same hours and getting hundreds of pounds less is wild!

1
Date of experience: Jun 27, 2024
Tamara
The best umbrella company!!

George was quick to answer my enquiry and very helpful. i4 is the only umbrella company I would use

5
Date of experience: Jun 05, 2024
Dora Rogers
Easy to use app

Easy to use app. Prompt payments. Detail and clear information. No hidden charges and good customer service orientation and follow.

5
Date of experience: Jun 04, 2024

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Business Details

  • We are a payroll company catering for contractors, freelancers, locums and agency workers, providing a fully compliant and secure way of paying contractors for their temporary assignments.

    We partner with recruitment agencies and end clients alike to provide a highly efficient & friendly service. We process multiple pay runs every day of the week to ensure contractors are paid as quickly as possible and we have a wealth of expertise in paying contractors from the IT, healthcare, social-care, veterinary, hospitality, commercial and education sectors.

    Operating since 2005, i4 are one of the industry’s longest serving and experienced providers of payroll services to the freelancer market. You can have complete trust and faith in our service to you as we have partnered with over 39,000 contractors and 11,500 businesses.
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  • language http://i4services.uk

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