combinedinsurance.com

4.7
4.7 Based on 160 reviews

At Combined Insurance Company of America, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the suppl...

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Average Rating

4.7

/
5

160 Reviews

5 Star
87%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
4%

All Reviews

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Review Time

Jean
The company help to collect where needed and help on what kind of policy you have with them and if t

The company help to collect where needed and help on what kind of policy you have with them and if there is new policy I should have to help has you move on

5
Date of experience: Feb 12, 2026
Ashanta Harris
I had this insurance through my job that I am currently still working. I called in April of 2024 to

I had this insurance through my job that I am currently still working. I called in April of 2024 to cancel this insurance because I found a better company better rates. To my knowledge when I called everything was canceled. All for me to discover a year later that this company has still been talking payments out of my check. I called them immediately after realizing this whole time they still been taking money and my accounts were still active. Keep in mind I have not 1 time used that insurance! I called back in October I was told to send in all paycheck stubs, which I did. The supervisor ella has been giving me the run around since October. Not answering my calls no new information as far as my refund for all the money thats been taken for a whole year and some. She called me in November and said I will be receiving my refund, I asked her what was the amount, because I had everything calculated. Ella said she didn't know and would find out. Long story short today is 1/26/26 and I have yet to hear anything from this supervisor Ella or have yet to receive my money that they been talking out. On top of that when I call in its still saying for account is active. At this point I will be getting a lawyer. This is very unprofessional and very stressful. I would not ever recommend this complany!!!!

1
Date of experience: Jan 26, 2026
Lynnette Patterson
Extremely disappointing service.

Extremely disappointing service. The support team appears to lack genuine knowledge and only follows scripted guidelines. Contacting the assigned adjuster is nearly impossible, and requests for callbacks are frequently overlooked. The claims process is overly complicated, with denials occurring for nearly any justification available. Overall, a deeply frustrating experience and a company I cannot recommend.

1
Date of experience: Jan 01, 2026
Dulcie
Challenging to review after just one application

It's tough to provide a review when my experience is limited to just submitting an application. However, based on the single interaction I've had with this product, it was "EXCELLENT." Moving forward, I hope this positive experience continues.

5
Date of experience: Dec 21, 2025
Lisa Jandreau
Our agent has our best interest at…

Nicholas, our agent has our best interest at heart and we appreciate that! Our family has been well insured, thankfully. You need to be. We are all one accident or illness away from Bankruptcy. Insurance is an investment!

5
Date of experience: Nov 09, 2025
DENNIS
De ny Rose

Friend was very friendly and knowledgeable and presented the information clearly

5
Date of experience: Nov 08, 2025
JOSHUA
Great service and experience

5
Date of experience: Nov 08, 2025
ANTHONY
E227

Very thorough in delivering the information in an understandable manner with a full breakdown of all details and very respectful.

5
Date of experience: Nov 08, 2025
John Ferdinand
very helpful

took time to answer all my questions and saved me some money.

5
Date of experience: Nov 08, 2025
Richard Napora
Had Combined for ten years

Had Combined for ten years, to use them for a claim was an absolute pain in the rump. changed auto pay feature to another account, then had to deal with calling in and had to deal with their "customer service". Don't waste your time, go with Aflac or ANYONE ELSE!!! They make apologies across the board for their lack of talent and care, but lets be honest, if you have to apologize that much... it means you are terrible to start. horrible company.

1
Date of experience: Nov 07, 2025

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Business Details

  • At Combined Insurance Company of America, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.

  • language https://combinedinsurance.com

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