idealresponse.co.uk

4.8
4.8 Based on 121 reviews

We give you peace of mind should you be affected by damage caused by fire, water, trauma or the environment. We do this by providing specialist cleaning and damage restoration services, delivered by experts, at the speed you need, which minimises disrupti...

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Average Rating

4.8

/
5

121 Reviews

5 Star
90%
4 Star
5%
3 Star
1%
2 Star
2%
1 Star
2%

All Reviews

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Review Time

MmkalolTC
Exceptional Service from the Hygiene Team

We were thoroughly impressed with the hygiene team. They clearly explained their process before beginning, which we found very helpful. The team did an outstanding job; upon our return, the house was spotless and truly looked brand new.

5
Date of experience: Jan 15, 2026
scarox1975
Very pleased with the service received.

I am very pleased with the service I received. The representative was accommodating, supportive, and quick to assist. My son's living area was in poor condition, but the team came and did an outstanding job. They were compassionate and thorough. I would definitely reach out to them again, though I hope I won't need to!

4
Date of experience: Dec 24, 2025
Cary
Delighted with the service I received…

Delighted with the service I received from the company. The representative was accommodating, supportive, and quick to assist. My son's living area was in poor condition, but the team performed an exceptional job. They were compassionate and meticulous. I would certainly reach out to them again, though I hope I won't have to!

4
Date of experience: Dec 23, 2025
Rogers C.
Dependable and professional team

Dependable and professional cleaners who knew exactly how to handle a challenging situation. Everyone from the company was respectful, kind, and efficient, which significantly eased the stress for my family. A big thank you to all the team members involved.

5
Date of experience: Dec 08, 2025
Neykzah
Extremely satisfied

I can't express how satisfied I am with the service provided. From the very first interaction to the end, I couldn’t have asked for more. The representative was compassionate and helpful, and despite it being a Sunday night, everything was booked for the very next morning. The team at my property was professional, discreet, and personable, keeping me informed and going above and beyond. I’m incredibly grateful for everything they did; it was phenomenal! Couldn't have asked for better service or better people. Thank you!

5
Date of experience: Dec 04, 2025
Beverly Long
Much appreciated!

Thank you so much to the representative for coming out and treating mould in our living space. He was very kind and respectful, noticing additional areas that needed attention and covering all bases. Thanks again, and wishing you a wonderful holiday season.

5
Date of experience: Dec 02, 2025
Veronica Lewis
Appreciation for handling my numerous…

Appreciation for the representative managing my numerous queries, and the team for the cleanup and progress checks. Also, a shoutout to the surveyor who was friendly and knowledgeable! Everyone treated me with care, which was exactly what I needed during my stressful situation after a sewage leak in my home.

5
Date of experience: Nov 28, 2025
Deanna Foster
⭐️⭐️⭐️⭐️⭐️ – Exceptional service from start to finish

I cannot praise the company highly enough for the incredible service I received. What began as a very stressful situation was handled with such professionalism, speed, and genuine care that it completely put me at ease. A huge thank you to the representative who was supportive and kept me fully updated throughout the process. She went above and beyond, making a world of difference. On-site, the team was brilliant, showcasing expertise, hard work, and attention to detail. They approached everything calmly and confidently, and the results were impressive. The entire team worked efficiently and respectfully, truly being a lifesaver during a tough time. I highly recommend the company and especially want to acknowledge the individuals for their exceptional service. Thank you all — you’ve been amazing.

5
Date of experience: Nov 19, 2025
Val T.
The team was incredible

The team was incredible! They did a fantastic job clearing a relative’s house after we discovered a hoarding situation. It took several days of hard work, and they consulted with me at every stage about what to keep and what to discard, leaving the house clear and deep cleaned. They were professional yet understanding, making a real difference in a very distressing situation. Thanks also to the office representative for organizing the visit so promptly. I’ve been recommending the company to all my friends.

5
Date of experience: Nov 13, 2025
Wilhelm Fisher
Impressed with the quick response…

Impressed with the quick response and thoroughness of the cleanup from the team who carried out the work and the coordinator for organizing it. The conditions were challenging due to the weather, and they not only dealt with the spill but also removed all contaminated materials. I would highly recommend and certainly hire them again.

5
Date of experience: Nov 12, 2025

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Business Details

  • We give you peace of mind should you be affected by damage caused by fire, water, trauma or the environment. We do this by providing specialist cleaning and damage restoration services, delivered by experts, at the speed you need, which minimises disruption to your everyday.

    We work with both domestic and commercial customers throughout the UK and are available to respond 24/7. As experts in returning property to pre-incident condition we're fully licensed, insured & accredited to undertake specialist work too such as chemical and oil spills.See more

  • email feedback@idealresponse.co.uk
  • call 08082561470
  • language https://www.idealresponse.co.uk

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