Review Time
I would avoid booking a holiday with Imagine Cruising, there customer service is abysmal, from MD level, down to Customer Service Manager. Do you self a favour and book with a company that actually values their customers.
Great customer service! Brad, our adviser, was incredibly knowledgeable about the cruise and onward trip we were booking and had the answer to every query, anticipating many of them. Booked immediately.
I received exceptional support from the representative. There was no pressure to purchase, just ample assistance. I've worked with her before. Feel free to ask questions, as she genuinely enjoys her job and ensures your vacation is as enjoyable as possible. I have arranged two trips through the service and will definitely plan more in the future. If you're worried about lacking support during your travels, don’t be. They have staff available everywhere to assist you. Highly recommended.
I received outstanding service from the representative. There was no hard sell, just a lot of assistance. I’ve booked with her before and she truly enjoys her work, ensuring your holiday is the best it can be. I have arranged two trips through the service and will book again. If you're worried about being unsupported during your holiday, don't be. They have staff everywhere to cater to your needs. Highly recommended.
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Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.
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