Review Time
Website is buggy and although I've payed 2 subscriptions it still asks me to pay more. Can't have an updates schufa without payijg more. Doesn't offer English language. Navigatioj in the main sections is very confusing. They can't quit your contract unless every 6 or 12 months, so you will end up paying so so much. It's a waste of money and time. I didn't find my house here, by the way. It's only of for very short rentals or super expensive occasions.
I'm unable to contact a second apartment owner because the platform requires additional payment for that feature. It makes no sense to restrict access like this. How unhelpful can a service be? I appreciate nothing from this experience.
Landlords typically do not make use of the documents in my premium account. Most companies require filling out forms on their websites and providing documentation like credit reports. It would be beneficial to have an API for landlords to access all my information and documents from the premium account. At this point, I don't see the value in having a premium account, unfortunately.
This service is unreliable and lacks real contact options. They falsely claimed I hadn't made a payment, even though I have proof of my bank deposits. After ignoring my emails, they escalated the issue to a legal collector. The absence of a personal contact point is frustrating, and the live chat support is ineffective. Exercise caution!
The service is not dependable and offers limited contact options. They incorrectly stated that I hadn't made a payment, despite having proof of my bank transactions. After disregarding my emails, they escalated the matter to a legal collector. There is no genuine personal contact available, and the live chat support is inadequate. Proceed with caution!
If I could, I would rate you a zero. I am very dissatisfied with how my case has been handled. I canceled my contract and received confirmation, yet you attempted to charge me again. When I requested clarification from customer support, I received no clear response, and eventually, my inquiries went unanswered. You then involved a legal collector and falsely claimed my contract was terminated due to non-payment. I expect reimbursement for your error. I am very upset.
This company will scam you. They took €300 from me. I had a three-month subscription and was unaware I needed to cancel it afterward. Meanwhile, I registered for a different service that also signed me up for a free trial I didn't cancel. This led to two subscriptions I didn't knowingly have, and since my payment card was no longer valid, I received debt collection notices. This company exploits individuals new to the area. Avoid them!
I've been paying €30 a month for membership for over six months. Initially, I wasn't actively applying, but after sending over 100 applications, I had only a few viewings, none of which went well. The service is not worth the price. Settings sometimes reset without reason, and notifications fail to work properly. The platform needs to prioritize long-standing members searching for housing. I'm exhausted and disappointed, yet I feel I have no choice but to continue.
The prices for the offered apartments are inadequate. It's puzzling how new buildings are constructed without considering how people will actually live in them. Many designs seem impractical, and for the high prices being charged, I would expect better quality. Can improvements be made for such costs?
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