Review Time
i liked how when i called they actually picked up the phone(you'd be surprised about how many companies dont do that)
The phone call was a little long like 15 mins for 1 question because I got put on hold but its ok!
This is one of the worst credit card experiences I have ever had. My account was suddenly closed without any warning or attempt to resolve the issue.
Customer support is practically nonexistent. You don’t speak to a real human, only canned responses and generic explanations.
The card looks premium, but the service behind it is extremely amateur and unreliable.
They advertise flexibility, but the moment your spending increases, they shut you down instead of communicating.
No prior notice, no chance to correct anything, no transparency — just an abrupt account closure.
Completely unsuitable for anyone who actually travels or spends regularly.
Policies are enforced aggressively, but customer communication is shockingly poor.
This card caused unnecessary stress and disruption to my finances with zero accountability from the issuer.
I would strongly advise anyone to avoid this card unless they want the risk of sudden shutdowns.
There are far better banks and card issuers that treat customers with respect — this is not one of them.
The orange color came darker than it appeared on the computer screen. The package was torn when it arrived. Some of the kookies were dirty. I feel the merchandise should have been in some plastic to protect the product not just the shipping package. The arrival time was great.
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