indigopetco.com

1.6
1.6 Based on 76 reviews

Help us Save the Animals! Founded to help insure that homeless and abandoned pets receive the love, shelter, and veterinary care they desperately need....

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Average Rating

1.6

/
5

76 Reviews

5 Star
9%
4 Star
0%
3 Star
9%
2 Star
0%
1 Star
82%

All Reviews

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Review Time

Delia Brown
I ordered some items.

I ordered some items.. did not arrive No correspondence have not replied to any messages or emails

1
Date of experience: Jul 15, 2025
Abraham
Got my order in 2 days

Got my order in 2 days! Amazing quality and experience.

5
Date of experience: Jun 29, 2025
Beatrice S.
SCAM ALERT ⚠️ would rate 0

I would of rated ZERO this website is a SCAM I ordered stuff back in 2015 it's now 10 years later an I neither have my products nor the refund I do however have emails of them promising me a refund and promising my item would be sent 10 YEARS LATER AND NOTHING SCAM SCUMMY (c u next tursdays) AMERICAS pieces of global shit WHERE IS MY MONEY !?! Happily will upload screen shots of the emails of them telling me flat out LIE THEN they've contacted trust piolet asking to have THIS post REMOVED so Erika Lee can continue to scam all of you for her own selfish lying purposes. SEND ME MY $180 REFUND LIARS and gets all her friends and family to leave her 5 star reviews to be able to continue to scam you all. where my money Erika?!

1
Date of experience: Jun 21, 2025
Walter Sanders
Total game changer!

I have a golden retriever and a German shepherd — the hair was out of control. The Indigo Pet Hair Broom picked up fur my vacuum left behind. I’m honestly shocked at how effective it is. Worth every penny.

5
Date of experience: Apr 05, 2025
Pinkann
I saw their videos on TikTok and…

I saw their videos on TikTok and thought it was too good to be true. Nope. This broom is AMAZING. My carpets look brand new. Highly recommend.

5
Date of experience: Mar 27, 2025
Customer service was so friendly and…

Customer service was so friendly and quick to respond when I had a question. You can tell they really care. I’ll be shopping here again for sure.

5
Date of experience: Mar 19, 2025
Mrsky66
Awful

Recently, I encountered significant issues with Indigo Pet Co after responding to an Instagram advertisement. Regrettably, I did not conduct sufficient research prior to making a purchase, which led to an unsatisfactory experience. The company has been unresponsive to multiple email inquiries, and notably, they do not provide a customer service phone number. Attempts to engage with them via their Instagram page resulted in my comments being deleted. I never received the product I ordered; instead, I received an email containing what appeared to be a fraudulent DHL e-commerce tracking number. The website's information regarding shipping methods is inconsistent, with references to UPS on one page and USPS on another, further complicating the situation. Positive reviews of the company seem suspicious, and reputable platforms such as the Better Business Bureau (BBB) and Sitejabber are replete with negative feedback. It is concerning that, despite numerous reports over the years, Indigo Pet Co continues to operate.They should be ashamed of themselves.

1
Date of experience: Mar 10, 2025
Violet Hughes
Misleading Marketing, Broken Website, and False Accusations

I tried to make a purchase for a long time, but nothing worked. I was genuinely eager to buy until they blocked me. The site is full of fake reviews and questionable videos—some even featuring feet, seemingly designed to attract foot fetishists. Every single day, they advertise an “85% discount” as if it’s the last day to use it, which clearly isn’t true. The website itself is a nightmare—pages fail to load, checkout constantly errors out, and items show as “sold out” after being selected.To make things worse, their customer service is useless. Rather than assisting, they chose to block my account entirely. Apparently, helping a customer place an order is too much trouble for them.Then came the most absurd part: they claimed I was blocked for making “sexual comments.” This is a completely false and defamatory accusation. I never made any such remarks and asked them to provide evidence—which, of course, they couldn’t, because it doesn’t exist. Meanwhile, explicit and foot-related comments from others remain visible and unmoderated. It’s ironic and disturbing that such content is tolerated while honest customer complaints are silenced. At this point, the issue seems to lie more with them than with me.

1
Date of experience: Feb 07, 2025
Logolas6487
Did not work in my front loading washer.

This product does not work in my front loading washer.ALWAYS ALWAYS CHECK RATINGS BEFORE YOU BUY.I broke my own rule. Am out money and still have cat hair !!!

1
Date of experience: Feb 01, 2025
Swaine Morris
I recently purchased the led glow…

I recently purchased the led glow collar for my dog. While the concept is great, and the collar is bright and visible in the dark, I found a few issues. The material feels a bit less durable than i expected, and the battery life doesn't last as long as advertised. Its a decent product for short term use, but i was hoping for something more reliable for everyday wear. Still, it's helpful for evening walks if you're okay with recharging it frequently.

3
Date of experience: Jan 22, 2025

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