innr.com

4.7
4.7 Based on 128 reviews

Innr gelooft in een wereld waarin alle verlichting duurzaam en smart wordt. Wil jij over stappen op slimme verlichting? Goed idee! Want dat is veel zuiniger en veelzijdiger dan gewone verlichting. En helemaal van nu! Je bedient het met een app, met je ste...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

128 Reviews

5 Star
83%
4 Star
7%
3 Star
7%
2 Star
2%
1 Star
2%

All Reviews

Filter Reviews

Review Time

Loulebe
Excellent smart plugs for home automation!

These smart plugs are fantastic! I've integrated several into my Zigbee network, and they provide a reliable and cost-effective solution for smart home automation. Initially, I used them with my Philips Hue setup, as they work seamlessly together. Now, with Home Assistant, they are performing wonderfully—easy to connect and full of useful features. I did experience one faulty unit (uncertain if it was a manufacturing issue or due to use with an industrial dryer), but the replacement process was quick and hassle-free.

5
Date of experience: Dec 20, 2025
warrdjy
Fantastic smart plugs and exceptional customer support

These smart plugs are excellent! I've added several to my Zigbee network, and they provide a reliable and affordable entry into smart home technology with Zigbee. I initially used them with my Philips Hue setup, as they are fully compatible. Now, with Home Assistant, they continue to perform flawlessly—easy to connect and feature-rich. I did have one faulty unit (uncertain if it was a factory issue or due to use with an industrial dryer), but I received a replacement quickly and without any hassle.

5
Date of experience: Dec 17, 2025
Damien
Purchased GU10 bulbs that had issues

I purchased some GU10 bulbs that arrived faulty. The support team was very accommodating and arranged for a replacement once I provided the necessary details. The only improvement would be a quicker response time, as it took a few days to hear back.

4
Date of experience: Nov 07, 2025
N3il038
Impressive products and excellent customer support

I'm really pleased with the products and the support I received. I own several items (light strips, spots, bulbs, globes). When I encountered an issue with a light strip, I emailed the support team, and they responded within a day. After a few exchanges, they sent me a replacement device. A truly great customer experience!

5
Date of experience: Oct 24, 2025
Aidan Kelly
Reliable customer service and warranty assistance

I received good customer service and warranty support.

5
Date of experience: Sep 19, 2025
_TheDarckFire_57
Very impressed with the support for replacement LED drivers

I was truly impressed with the customer service I received. I contacted the company about two transformers for my LED strips that had stopped working. Two days later, a delivery service brought me two replacement transformers, and my lights are functioning again. Fantastic support!

5
Date of experience: Jul 21, 2025
Denzel
An outstanding product and service experience

What a remarkable product and service! I purchased a 2-pack of smart plugs, and both were very easy to set up and worked flawlessly. Unfortunately, one of them became defective for an unknown reason. I reached out to the support team, and they provided an excellent solution. The time taken to receive a working switch was impressively short. Perfect!

5
Date of experience: Jul 02, 2025
skydemon63
Excellent products and superb customer service

I'm using these products with Home Assistant and Zigbee2MQTT, and everything works perfectly. Out of all my devices, one relatively new LED strip seemed to be defective (the controller). I contacted customer support, and they promptly offered to replace it. It's rare to find such proactive support like this.

5
Date of experience: Jun 23, 2025
jfcouec28
Absolutely delighted with the products and top-notch support!

I’ve been using LED light strips and smart plugs, and I'm thoroughly impressed. The products operate flawlessly and are easy to set up. I did have a minor issue with one LED strip, but the customer support was exceptional—they sent me a replacement within two days without any fuss. I'm genuinely pleased with both the quality and the service. I will gladly make future purchases. Highly recommended!

5
Date of experience: May 30, 2025
Charlie A.
Very helpful and quick support!

I faced an issue with a firmware version that caused my bulbs to behave unexpectedly. Although it was a rare situation, the support team responded quickly and resolved the issue efficiently. The communication was excellent, and the overall tone was friendly and supportive.

5
Date of experience: May 28, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Innr gelooft in een wereld waarin alle verlichting duurzaam en smart wordt. Wil jij over stappen op slimme verlichting? Goed idee! Want dat is veel zuiniger en veelzijdiger dan gewone verlichting. En helemaal van nu! Je bedient het met een app, met je stem of laat alle verlichting automatisch meelopen op jouw ritme.
    Duur? Of moeilijk? Maak je geen zorgen! Innr maakt Smart Lighting die je makkelijk zelf installeert en ook nog eens heel betaalbaar is. Zodat jij sfeervol, veilig en duurzaam kan wonen.
    See more

  • email service@innr.com
  • language https://innr.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More