Review Time
These smart plugs are fantastic! I've integrated several into my Zigbee network, and they provide a reliable and cost-effective solution for smart home automation. Initially, I used them with my Philips Hue setup, as they work seamlessly together. Now, with Home Assistant, they are performing wonderfully—easy to connect and full of useful features. I did experience one faulty unit (uncertain if it was a manufacturing issue or due to use with an industrial dryer), but the replacement process was quick and hassle-free.
These smart plugs are excellent! I've added several to my Zigbee network, and they provide a reliable and affordable entry into smart home technology with Zigbee. I initially used them with my Philips Hue setup, as they are fully compatible. Now, with Home Assistant, they continue to perform flawlessly—easy to connect and feature-rich. I did have one faulty unit (uncertain if it was a factory issue or due to use with an industrial dryer), but I received a replacement quickly and without any hassle.
I purchased some GU10 bulbs that arrived faulty. The support team was very accommodating and arranged for a replacement once I provided the necessary details. The only improvement would be a quicker response time, as it took a few days to hear back.
I'm really pleased with the products and the support I received. I own several items (light strips, spots, bulbs, globes). When I encountered an issue with a light strip, I emailed the support team, and they responded within a day. After a few exchanges, they sent me a replacement device. A truly great customer experience!
I was truly impressed with the customer service I received. I contacted the company about two transformers for my LED strips that had stopped working. Two days later, a delivery service brought me two replacement transformers, and my lights are functioning again. Fantastic support!
What a remarkable product and service! I purchased a 2-pack of smart plugs, and both were very easy to set up and worked flawlessly. Unfortunately, one of them became defective for an unknown reason. I reached out to the support team, and they provided an excellent solution. The time taken to receive a working switch was impressively short. Perfect!
I'm using these products with Home Assistant and Zigbee2MQTT, and everything works perfectly. Out of all my devices, one relatively new LED strip seemed to be defective (the controller). I contacted customer support, and they promptly offered to replace it. It's rare to find such proactive support like this.
I’ve been using LED light strips and smart plugs, and I'm thoroughly impressed. The products operate flawlessly and are easy to set up. I did have a minor issue with one LED strip, but the customer support was exceptional—they sent me a replacement within two days without any fuss. I'm genuinely pleased with both the quality and the service. I will gladly make future purchases. Highly recommended!
I faced an issue with a firmware version that caused my bulbs to behave unexpectedly. Although it was a rare situation, the support team responded quickly and resolved the issue efficiently. The communication was excellent, and the overall tone was friendly and supportive.
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Innr gelooft in een wereld waarin alle verlichting duurzaam en smart wordt. Wil jij over stappen op slimme verlichting? Goed idee! Want dat is veel zuiniger en veelzijdiger dan gewone verlichting. En helemaal van nu! Je bedient het met een app, met je stem of laat alle verlichting automatisch meelopen op jouw ritme.
Duur? Of moeilijk? Maak je geen zorgen! Innr maakt Smart Lighting die je makkelijk zelf installeert en ook nog eens heel betaalbaar is. Zodat jij sfeervol, veilig en duurzaam kan wonen.
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