insinkerator.co.uk

4.4
4.4 Based on 20 reviews

There’s a good reason why the name InSinkErator has been synonymous with food waste disposers for nearly 100 years. After all, we created the world’s first disposer back in 1927 and are proud to be the only manufacturer who can say they have invented, des...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

20 Reviews

5 Star
67%
4 Star
10%
3 Star
14%
2 Star
5%
1 Star
5%

Filtered Reviews

Filter Reviews

Review Time

John Howard
Excellent customer service .

The customer service representative I spoke to was very polite and listened to the problem I was having, sorted everything out to my complete satisfaction, very pleased, thank you.

5
Date of experience: Mar 25, 2026
Mr Cox
Abysmal

I have just had to call insinkerator again as the third hot water tank in 8 years has blown. Leaking and tripping the power. Yet again I have to order another one, which means on average they last 2 years. Any reasonable person would, i believe, consider this unacceptable.So far i have been offered 20% off another. Very unhappy with the quality of this product but now stuck as unless i can fill the hole where the tap is i have no option but to replace like for like.

1
Date of experience: Mar 18, 2026
Margaret Bradley
Very helpful customer service

Very helpful customer service

5
Date of experience: Mar 16, 2026
Kay O’Halloran
Dealt with our problem quickly &…

Dealt with our problem quickly & efficiently

5
Date of experience: Mar 13, 2026
Richard Sutherland
Quick and professional

Quick professional

5
Date of experience: Mar 09, 2026
CeCi
Delivery was great

Delivery was great. Very prompt. Unfortunately a part was missing on the batch feed kit. The telephonist didn't understand what I meant by a part is missing, she kept asking me order the part i needed, what part N⁰ I required and wanted to charge me. Luckily she eventually passed me onto John B, who was understanding and extremely helpful and efficient. It was extremely frustrating and stressful dealing with the telephonist.

3
Date of experience: Mar 06, 2026
Patricia
Excellent Customer Service

Excellent Customer Service. Would Highly recommend

5
Date of experience: Feb 25, 2026
customer
Helpful

Helpful, easy experience.

5
Date of experience: Feb 25, 2026
Joe from Buckinghamshire
Good Product - Minor Frustrations

Returning customer.Telephone service is excellent. The website for online ordering and paying isn't great but that could just be a glitch. The product, HC3300 hot tap, is good. We've had to replace the water tank 4 times in 14 years as we're in a hard water area. Despite changing the filter as recommended, the limescale still builds up over time. If we had a kettle we'd be descaling it at least monthly! We've just had to replace the tap itself as the safety lock has failed and the tap is dripping. It would be great if the unit/tank could be de-scaled to give it a longer life, and to be able to replace the cartridge rather than have to get a whole new tap fitting. We do really like this product and the convenience it offers; it gets a lot of use!

4
Date of experience: Feb 25, 2026
Michael Newton
Courteous knowledgeable advice.…

Courteous knowledgeable advice and assistance. No hesitation, would use again.

5
Date of experience: Feb 24, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • There’s a good reason why the name InSinkErator has been synonymous with food waste disposers for nearly 100 years. After all, we created the world’s first disposer back in 1927 and are proud to be the only manufacturer who can say they have invented, designed and assembled their products in America.

    What began as a simple idea to help American families dispose of after-dinner food scraps has evolved to a more hygienic and sustainable way to manage many tonnes of food waste every day.

    Our premium food waste disposers and our collection of instant hot water taps are ideal for upgrading kitchens – improving hygiene and providing convenience. See more

  • email insinkerator.uk@whirlpool.com
  • call 08003893715
  • language https://www.insinkerator.com/en-gb/

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More