insinkerator.co.uk

4.4
4.4 Based on 20 reviews

There’s a good reason why the name InSinkErator has been synonymous with food waste disposers for nearly 100 years. After all, we created the world’s first disposer back in 1927 and are proud to be the only manufacturer who can say they have invented, des...

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Average Rating

4.4

/
5

20 Reviews

5 Star
67%
4 Star
10%
3 Star
14%
2 Star
5%
1 Star
5%

Filtered Reviews

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Review Time

Sarah Senior
I had my first Insinkerator in 2020 - it totally exploded when I tried to change the filter in 2023

I had my first Insinkerator in 2020 - it totally exploded when I tried to change the filter in 2023 (just as warranty expired) so I replaced the entire unit at high cost. Today, I went to change the unit and the casing cracked (warranty just expired again) as I changed the filter and I had water pouring out of the tubing continuously, struggled to get it under control. It damaged the wood cupboard that the main part of the Insinkerator is in. I have only used genuine filters (which are expensive). We chose The Insinkerator because at the outset it was cheaper than a Quooker tap, but wished had gone for an Quooker instead, as my friends who have one haven’t had problems and have paid less in he end. As mentioned earlier, the filters aren’t cheap, I replace as advised every six months or sooner if needed, we live in a hard water area so this might be something to do with it, I am not impressed. The helpline was helpful, but tap still not working. It is lovely having instant hot water but maybe not with an Insinkerator.

3
Date of experience: Apr 17, 2026
Sarah Senior
Love having hot water, but not with Insinkerator

I had my first Insinkerator in 2020 - it totally exploded when I tried to change the filter in 2023 (just as warranty expired) so I replaced the entire unit at high cost. Today, I went to change the unit and the casing cracked (warranty just expired again) as I changed the filter and I had water pouring out of the tubing continuously, struggled to get it under control. It damaged the wood cupboard that the main part of the Insinkerator is in. I have only used genuine filters (which are expensive). We chose The Insinkerator because at the outset it was cheaper than a Quooker tap, but wished had gone for an Quooker instead, as my friends who have one haven’t had problems and have paid less in he end. As mentioned earlier, the filters aren’t cheap, I replace as advised every six months or sooner if needed, we live in a hard water area so this might be something to do with it, I am not impressed. The helpline was helpful, but tap still not working. It is lovely having instant hot water but maybe not with an Insinkerator.

3
Date of experience: Apr 17, 2026
Chris Peate
Customer Service agent was extremely…

Customer Service agent was extremely helpful, understood my problem regarding my subscription ans was able to offer me a great discount to buy the items I neeed

5
Date of experience: Apr 15, 2026
Michaela
Prompt polite service

The person on the phone was very helpful and gave me clear information and advice.The faulty product is being replaced under warranty with no issues

5
Date of experience: Apr 15, 2026
charles irish
Professional service

Professional service. The engineer was polite and very helpful. Everything was perfect.

5
Date of experience: Apr 10, 2026
Paul Williams
Not impressed

Not impressed. I attempted to purchase filters for my hot water tank. The website refused to accept any credit or debit cards for payment on no less than three separate attempts. I have placed a call for someone to ring me to complete the purchase, but two hours later, still no returned call.

2
Date of experience: Apr 10, 2026
Richard Nuttall
Problem with fitting new filter

I contacted Insinkerator this morning regarding a problem regarding fitting a new filter.The representative I spoke to listened to my problem in a polite professional manner and suggested a probable solution to try and rectify the problem by sending the a replacement filter to try.

5
Date of experience: Apr 07, 2026
Louise
Very helpful customer service

Very prompt, pleasant and helpful customer service. Ordering online was easy.

5
Date of experience: Mar 30, 2026
Carol
Difficult to order online

4
Date of experience: Mar 29, 2026
Roger Bromley
Happy customer

Everyone I spoke to was very knowledgeable and really helpful. The ultimate solution exceeded my expectations.

5
Date of experience: Mar 26, 2026

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Business Details

  • There’s a good reason why the name InSinkErator has been synonymous with food waste disposers for nearly 100 years. After all, we created the world’s first disposer back in 1927 and are proud to be the only manufacturer who can say they have invented, designed and assembled their products in America.

    What began as a simple idea to help American families dispose of after-dinner food scraps has evolved to a more hygienic and sustainable way to manage many tonnes of food waste every day.

    Our premium food waste disposers and our collection of instant hot water taps are ideal for upgrading kitchens – improving hygiene and providing convenience. See more

  • email insinkerator.uk@whirlpool.com
  • call 08003893715
  • language https://www.insinkerator.com/en-gb/

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