Review Time
Excellent web hosting with fast server speed and high uptime. My company's website functions well and without any problems. I have total piece of mind thanks to their privacy-focused products and safe cloud storage. Customer service is very professional and quick to respond.
I want to find a place to back up important files without feeling like my data was part of a bigger ad system. Internxt seems to care more about privacy than anything else.
I purchased Internxt Unlimited Storage in July 2021. At the time of purchase, Internxt clearly advertised this plan as unlimited storage and promised lifetime access to all future products.
Unfortunately, the product never worked as expected. The backup system was extremely slow and unreliable, to the point where I could not practically use it at all. Despite this, I chose to wait and give the company time, as they said they were a new startup and would improve the product over time.
Years later, not only has the storage product still not improved in any meaningful way, but Internxt has now released additional products and is asking existing “lifetime” customers to pay extra to access them. This directly contradicts the promises made at the time of purchase.
I consider this misleading at best and fraudulent behavior at worst. The product does not work as advertised, and the company has failed to honor its original commitments.
I strongly discourage others from buying Internxt storage plans. Based on my experience, the service is unreliable, poorly maintained, and the company cannot be trusted to keep its promises.
Once again, exceptional support experience. When I initially signed up for my account, I chose the incorrect plan. The representative was prompt in addressing my request for assistance and effectively guided me in selecting the right cloud plan.
After acquiring a lifetime plan for 5TB of storage, I can confidently say that my experience has surpassed expectations. The price-to-quality ratio is remarkable, particularly given the long-term value of a lifetime license. The platform is well-constructed, user-friendly, and clearly prioritizes privacy as a core principle. Features like end-to-end encryption and a commitment to open-source technologies make it an excellent choice for those serious about data protection. As someone who values transparency, I appreciate the openness regarding values and code, aligning product decisions with these principles. Daily performance has been solid, with seamless synchronization and reliable access across platforms. Setup was easy, reflecting thoughtful engineering rather than marketing gimmicks. Additionally, being a European product that adheres to strict EU privacy standards adds an extra layer of confidence regarding user data handling. I look forward to exploring additional services like VPN and other privacy tools. If they maintain the same philosophy and quality, this could become a comprehensive privacy solution for all my needs. Highly recommended for users and organizations that value privacy and security.
I had multiple questions before selecting my storage plan. The representative responded quickly, addressing my queries in a series of chats. This felt like personalized service, which significantly boosted my confidence in choosing the right plan. Truly exceptional service.
I had several questions before finalizing my storage plan. The representative was quick to respond and, through multiple chats, addressed my inquiries thoroughly. This felt like a personal touch, which helped me confidently choose the best plan for my needs. Truly impressive service.
Since October, the WebDAV feature has been removed, and they now charge extra for something that was included in my plan. I find it unhelpful for cloud storage that occupies the same space on my main drive. This situation has wasted my time and money, leaving me worse off than before. I cannot recommend this service.
I encountered a minor issue with my annual subscription, primarily due to the payment processor. However, the customer service team engaged with my concerns politely and thoroughly, ensuring that my issue was investigated until a satisfactory conclusion was reached. A happy customer.
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Internxt is an open-source, zero-knowledge, post-quantum encrypted cloud storage service based on absolute privacy and security.
Internxt offers a whole privacy ecosystem, all included in your Internxt membership (Internxt Drive, Meet, Mail, AI, S3 object storage, VPN, Antivirus, Cleaner, and more).
Internxt doesn’t access your personal data or files for ad purposes, instead is designed to give you back control over your files and protect you from data collection and advertising companies.
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