Review Time
A complete and utter disaster of a company. I have been a member of Irishlifehealth.ie for a number of years since they upgraded or in my opinion downgraded their website I can no longer access my policy or submit claims. For weeks I have been emailing them regarding this issue but all I get is an automated response. Webchat is of no help as they say that they only deal with login problems. Avoid this company at all cost.
I’ve been stuck in a pre-audit process with Irish Life for more than a month, and all my claims are on hold. Every time I contact customer service, they say they’ll investigate or reach out to my therapist, but nothing ever happens. It feels like they just keep delaying things without any real action. Extremely poor communication and follow-up — very disappointing experience overall.
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Irish Life holds a unique position in Ireland as the only financial group servicing the health and financial needs of people and corporates, through a leading range of pensions and investments, income and life protection, and health insurance.
Whether it's making investing simpler, health and wellness easier or retirement plans clearer, Irish Life help more people in Ireland to enjoy a better life today and build better futures.
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