ivyandsophie.co.uk

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1 Based on 15 reviews

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15 Reviews

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Susie L Johnson
Shocking. The dress I ordered was terrible quality. The company isn’t two girls from Manchester. It

Shocking. The dress I ordered was terrible quality. The company isn’t two girls from Manchester. Items are marketed under different names from China. They don’t offer free returns so expensive to send back. Misleading and misrepresenting to say the least.

1
Date of experience: Feb 18, 2026
Lynda Willett
Please, please, please don’t make the mistake of ordering from this company. The website is a comple

Please, please, please don’t make the mistake of ordering from this company.
The website is a complete facade.
It’s set out as a very high-end website and it is actually far worse than SHEIN
Makes SHEIN clothing look good quality.
Dreading trying to get a refund after reading these reviews.
Horrendous quality… not true to size at all…. Just terrible.
Took three weeks to arrive four items crammed into a tiny little bag, obviously from China
Where as the website indicates It’s some high-end London shop that’s giving you all these beautiful clothes are a third of the Price. Ivy and Sophie, the ladies that are supposedly the owners are blatantly AI characters.
The clothes I paid £140 for I will be putting them in the charity shop if I can’t get a refund.
Disgusting. Daylight robbery I don’t know how these people get away with it.
Instagram should be held responsible for these companies and shouldn’t be allowed to advertise.

1
Date of experience: Feb 13, 2026
Leah Allen
Avoid these people at all costs. The quality of the clothing is substandard, there return policy is

Avoid these people at all costs. The quality of the clothing is substandard, there return policy is horrendous as they want to over charge you on postage then the item gets stuck at customs and you are then out of pocket for the items being returned plus the cost of the return postage. !!!!!!!

1
Date of experience: Jan 24, 2026
Karolyn Barnes
What you see online is not what you get.

What is presented on the website does not match what is actually delivered. What arrives is a poorly constructed and low-quality dress (if it can even be called that). The fabric feels extremely cheap and fake. It's terrible. I discarded it immediately. I doubt I will ever hear back from them. A valuable lesson learned!

1
Date of experience: Jan 24, 2026
Albert Ross
Inferior quality maxi dress

Inferior quality maxi dress - the fabric is low-quality and shiny, resembling something you'd wear for a costume. It's completely unwearable - I feel utterly cheated. 🤬

1
Date of experience: Jan 04, 2026
Sandi Hughes
Disappointing maxi dress experience

Disappointing maxi dress experience - the fabric feels cheap and shiny, resembling something for a costume. It's entirely unwearable - I feel completely cheated. 🤬

1
Date of experience: Jan 04, 2026
Sidney Parker
Extremely poor quality

Extremely poor quality - I usually make wise choices, but I can't believe what I received. The cardigan looked good online but is poorly constructed. The sizing is incorrect; it was too large even for a friend who wears a size 16/18.

1
Date of experience: Dec 22, 2025
Leopold W.
Total scam

Total scam - the dresses are nothing like what was advertised, and getting a refund is nearly impossible. The company is actually based overseas, not locally. Avoid them!

1
Date of experience: Dec 15, 2025
KrosHksLeon29
Deceptive practices

Deceptive practices - the items are substandard, the quality is nonexistent, and support is lacking. They send low-quality products, and their advertising does not match the terrible quality of the clothing. They only provide partial refunds with high return costs, and customer service is nonexistent. Stay away from this company; they will exploit you. 🤬

1
Date of experience: Dec 15, 2025
Aidin Barnes
Do not buy

Do not buy - as mentioned in previous reviews, the dress I ordered was far from what I expected: huge, low quality, and had a strange smell. They offered to let me keep the dress and send another one for free. When I declined, they suggested a partial refund and mentioned donating the dress. They always claim to be environmentally friendly, yet I have to pay for returns to their overseas warehouse. This site is a scam; do not purchase!

1
Date of experience: Dec 11, 2025

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