Review Time
On 3-29-2025 we stopped at the Jack in the Box 3605 Atlantic Ave, Long Beach, CA location, and ended up with the most HORRIBLY tasting pile of CRA* that anyone ever shoved off on us as edible food.
So, SHAME of US for revisiting that same location on 11-10-2025. OVERCHARGED to the tune of $14.12 for a simple sandwich. Plus, the food quality had improved only slightly.
BUT, what was really nasty was the unending stream of 'Soda Snatchers' who simply walked in and drained literally GALLONS of soda and ice from the self serve unit. Essentially, we paid for a soda, and got NOTHING, while dozens of 'non-payers' had their way with the equipment. SADLY, we stood at the counter for almost 8 minutes, and never could get any employee inside the restaurant to give us a micro second of their time. We hoped to get a small refill to wash down the bad taste of JACK food, but never had the opportunity.
YES, we knew that 'JACK' does not provide gourmet meals, but the expectation that some employee would police that restaurant was our minimal, yet unfulfilled hope and expectation.
Hopefully, your local 'JACK' does a better job for their customers. They probably can, because nothing could be worse than the Atlantic Ave, Long Beach, CA location.
Visited a fast food location in Mabank after leaving a negative review two years prior. This time, I had a fantastic experience, ordering tacos with extra lettuce that were both hot and crunchy. The service was prompt, allowing us to get back on the freeway quickly.
Jack in The Box brought back one of the worst tacos: Monster Tacos, because many people had been sick for eating them. JACK IN THE BOX! I AM SICK AND TIRED OF YOU PROMOTING THE WORST TACOS THAT FILLED WITH E.COLI OUTBREAK MEMORIES!!! STOP SELLING MONSTER TACOS, BECAUSE THEY HAVE NO TOMATOES, NO SAUCE, ONLY THE CAT FOOD, RAT, AND INKLING MEAT, ROTTEN LETTUCE, WORN OUT CHEESE THAT TASTES LIKE MY FEET, AND DRY TACO SHELLS THAT CAME ON THE MONSTER TACO! WHY IS THE ABSOLUTE WORST TACO OVERSOLD SINCE 2012?! I'll never eat those tacos again. This store needs to close forever.
I went to my local Jack in the Box after my Uncle Sally's funeral because I wanted to celebrate. I was surprised to see that a troop of inebriated banjo players were performing a tribute to Yogi Bear. This made my tub of potato ice cream even more enjoyable.
Jack in the Box decided to close the only store in my area at the end of August. I have reached out to Jack in the Box several times since then because this decision was made without warning to the people who live in this area. I believe that it is extremely deceptive of Jack in the Box that they did not give any warning of this so people can use their saved up rewards points, and even more deceptive that Jack in the Box continued to allow people to earn rewards points when they knew well in advance that this location would be closing and they would not be able to redeem these points. While many of my initial communications to Jack in the Box have been ignored, I am in communication with them right now, and it's clear that Jack in the Box does not feel a responsibility to compensate anyone for this issue that the closing of the Big Bear Lake location caused. They believe that since the points are still valid at other locations, then they can still be used. Going to the nearest Jack in the Box now involves driving for over an hour. There are still other fast food restaurants available to me in town, and if I did happen to find myself close to a Jack in the Box in the next six months before these points expired, then there would also be better options available to me as well. This could have been avoided with better transparency from Jack in the Box either allowing customers to redeem points prior to the store closure, or choose to dine elsewhere because their earned points would not be usable. It is extremely disappointing that Jack in the Box does not have a shred of respect for their customers and chose to treat them like this.
I was told that the advertised Jumbo Jack Combo Special was unavailable because they had run out of patties. I was told that Jumbo Jack Combo was still available but at full menu price. When I queried how that was possible, I was told the Jumbo Jack Combo special was made with a Jumbo Jack Jr patty and is smaller than the full-size Jumbo Jack. Did I misread the ad? It does not say Jumbo Jack Jr Combo. This shrinkflation is borderline crooked in my opinion. The advertised Monster Tacos came without tomatoes or sauce. I feel ripped off and when I complained I was met with take it or leave it attitude.
Saratoga Springs Ut location is new but I ordered online...arrived 5 min early at 9:28...order was to be picked up at 9:33...but its doors are locked ---Noone responds to me eventhough on the door it says lobby is open til 10pm. I called 3 times only to have phone picked up and dropped. I go through drive thru...only 2 cars in front of me...22 minutes yes 22... i wish I coulda left but 5 cars stuck behind me now in drive thru... I finally get to the window and see one person (young kid) running circles as if lost and others just standing there. How did it end... no napkins, cold floppy burger and me never to return again...i lived in Idaho eating jack box all the time...was excited to see this place but now it at worth jack... staying with Apollo Burger or Chubbys...
My husband has trouble Victoria G in the morning at jack. I’m always on the phone with my husband when he tells her very clearly what he orders. She doesn’t care to repeat the order back. Has an attitude when told the food isn’t correct and that we payed already and there’s nothing todo. She made my husband pay 2x last time which came out to be $60 for two meals . And she still got it wrong. She had attitude that was just so ugly. They have also given us hard bread that shouldn’t be served. We give her the benefit of the doubt because it’s so early but come on ! This has happened 4 times. She needs to be removed from that position or fired. She’s incompetent. Dont go to jack in the box on rufe snow during breakfast hours.
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Jack in the Box is an American fast-food restaurant chain founded February 21, 1951, by Robert O.
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