jadlamracingmodels.com

4.9
4.9 Based on 141 reviews

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Average Rating

4.9

/
5

141 Reviews

5 Star
93%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

John Mcquade
I paid for a DPD service which this company advertised, and they posted it with royal mail which the

I paid for a DPD service which this company advertised, and they posted it with royal mail which they provide free shipping for and had the cheek to give me MY POSTAGE MONEY back as a good will gesture....insult too injury.... undependable company for posting anything...post it when they feel like it.... ordered Wednesday 18th Feb they posted it on Monday 22nd Feb.... still haven't got it

1
Date of experience: Feb 25, 2026
Mal Brown
When you sent me the invoice on payment you had the wrong shipping address but correct billing addre

When you sent me the invoice on payment you had the wrong shipping address but correct billing address. I had only ordered from you 2 weeks previously. It was impossible to get in touch with you and my e-mail wasn't replied to. Needless to say even though I contacted Royal Mail I never received items

1
Date of experience: Feb 10, 2026
CR84
Delayed delivery but overall satisfied

I pre-ordered some Lego ahead of Christmas. Due to the timing and high demand, it was delivered much later than I expected. I had to follow up and was nearly ready to cancel my order since I couldn’t reach them by phone, and email responses took a couple of days. I’m happy to report that it eventually arrived, and I received a reply from the customer support team. The Lego came in a sturdy box, well-packaged and reasonably priced. As a first-time buyer, I was uncertain if I had made the right choice. I attributed the delay to the busy season, but in the future, an email update for pre-order customers regarding delays would help prevent many inquiries about order status.

4
Date of experience: Jan 19, 2026
Marshall Baker
Consistently excellent service with an extensive selection of competitively priced products.

Consistently excellent service with an extensive selection of competitively priced products. Recently ordered a bearing set for an RC car I'm planning to build; the item was initially out of stock but became available shortly after I placed my order.

5
Date of experience: Jan 15, 2026
Justine Morris
Poor packing, slow shipping, and frustrating return process

The packing was very inadequate, and the shipping took a long time. The reward scheme is complicated, and there is no contact number available. Responses to emails can take weeks, with excuses about busy periods. Payments are taken months before delivery, and my requests regarding the faulty model I received have been completely ignored.

1
Date of experience: Jan 13, 2026
Sarah
Dependable purchasing and delivery process - the website functions smoothly, plus more

Dependable purchasing, dispatch, and delivery process - the website operates smoothly, but even more importantly, everything runs efficiently behind the scenes as well. Free delivery on all items, fast dispatch times, and a wide selection of stock. Excellent experience - a frequent buyer (I wouldn't keep returning if they weren't reliable!)

5
Date of experience: Jan 06, 2026
Bianca
Fantastic Support in Resolving Delivery Issues

I faced an issue with the delivery service, as my parcel couldn't be delivered and was being returned. I reached out for assistance, and I received a replacement the very next day. I couldn't be happier with the service—ten out of ten. Thank you for the excellent support!

5
Date of experience: Dec 30, 2025
EH51
Fast and secure delivery of quality items at reasonable prices.

Items arrived quickly and safely, exactly as described. The prices are fair, and the website is user-friendly. The service also offers a fantastic and generous rewards program.

5
Date of experience: Dec 26, 2025
Noelle
Handling Mistakes with Excellence

Mistakes happen, but it's the response that counts. Throughout years of purchasing, I've encountered just one issue with missing items from an order. Remarkably, it was addressed within days, even amidst the December rush. That speaks volumes. The service is excellent, and if anything goes awry, you can count on reliable customer support. Shop with assurance, everyone.

5
Date of experience: Dec 07, 2025
Velvet Bell
Outstanding service from the seller

Fantastic service from the seller. My order was packed and shipped quickly. The only hiccup was the delivery service claiming they tried to deliver while I was at home.

5
Date of experience: Dec 05, 2025

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