Review Time
I purchased 3 Months of Mic+B12 which is 30ML , 10 ML a month. They only sent me one month 10 ML, I reached out to them and they said we sent it all in one vial with 30 ML. The vial only had 10 ML. I sent them a picture about. Said they were reaching out to the pharmacy to correct. over a week passes and no word, So I dispute the portion I didn't receive with klarna. Layla reached back out saying if I drop the dispute they would sent the remainder. Three days later Klarna , who I used to purchase reached out to me. telling me layla said they sent all the product. So I sent Klarna pictures showing Layla lied. Stay away and avoid the headache.
My first round with Layla I ordered semaglutide, three month supply. The process was fast and easy. When it came time to renew I was advised semaglutide was no longer available and was offered to switch to tirzepatide. I went through the approval process and chose a three month supply for $797 which would equal $265 a month. Without my knowledge or permission the order was changed to a one month supply at a cost of $399 for a difference of $134 that I wasn’t expecting and would not have approved. For three months it would equal to a $402 increase. I immediately reached out via their messaging system the same day and was told they are going through their remaining supply and can only provide one month at a time. Their system allowed me to choose three month supply. Why would they allow that if they knew they were only using remaining product and not producing more at this time? I have continued to send messages that note they have a response time of three hours or less for five days and have heard nothing. There is no phone number to call. You can find one if you dig through their terms and conditions but it’s not a valid number. I did receive the one month supply and was charged the $399. I plan to dispute charges since they were changed from what I approved and so was the amount of product.
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