Review Time
We used JP Goldman for our house purchase. We were first time buyers purchasing into no chain but due to the lack of communication and enthusiasm to move our purchase forward this took nearly 6 months! Communication was non existent from start to finish. It would take multiple phone calls and emails to get a reply. We would be left for weeks with no updates or email replies. They have an app but they never update it.
After 2 weeks and 4 non replies to emails we submitted a formal complaint and to no surprise they never responded!!!. I rang and spoke to the assistant director who assured me contracts would be exchanged that day and it still proceeded to take another 2 weeks!
To add to this our file handler left the firm before we completed and nobody bothered to inform us.
Unfortunately i do not have any positives i can share. Buying a house for the first time yes can be stressful but should also be exciting, but JP Goldman just caused us stress and ruined the entire experience for us.
Not a firm i would recommend.
We could not recommend highly enough! Absolutely flawless service, completely stress free and our remortgage completion was finalised so quickly, we didn’t need to chase or enquire, just a completely professional and swift service from Christian and Allison, highly recommend them both. Fantastic communication! From previous experience I was expecting some delays, I can honestly say I was delighted at how this transaction was managed by them both, and very much look forward to working with them again in the future! Thank you Christian and Allison, for the work you have done for us, you made the whole process absolutely stress free. I will be recommending JP Goldman to family and friends!
We used JP Goldman for our house purchase. We were first time buyers purchasing into no chain but due to the lack of communication and enthusiasm to move our purchase forward this took nearly 6 months! Communication was non existent from start to finish. It would take multiple phone calls and emails to get a reply. We would be left for weeks with no updates or email replies. They have an app but they never update it. After 2 weeks and 4 non replies to emails we submitted a formal complaint and to no surprise they never responded!!!. I rang and spoke to the assistant director who assured me contracts would be exchanged that day and it still proceeded to take another 2 weeks!To add to this our file handler left the firm before we completed and nobody bothered to inform us. Unfortunately i do not have any positives i can share. Buying a house for the first time yes can be stressful but should also be exciting, but JP Goldman just caused us stress and ruined the entire experience for us. Not a firm i would recommend.
Used GP Morgan to purchase our first home, while all was well minus a few hiccups it was the after care which is absolutely shocking, I have emailed them multiple times about acquiring money back for items left in the deed and summary of contents that the previous owners took, and because JP morgan have collected the money from us they've basically they are refusing to respond to my emails which is absolutely shocking for a business to straight up ignore you. I had the displeasure of talking to Jake Fielden + Gabby Bruzaite who feyned interest at first and then completely ignored all emails sent to both of them. Avoid at all costs.
Would not recommend. I have recently completed on a house purchase with these conveyancers. Communication was quite poor and slow , making the process unnecessarily more stressful. This company was the slightly more expensive option however it was not worth the extra money. You do not get a direct phone number for your conveyancer (which I have always had with previous house purchases). If they were a cheaper option this wouldn’t have bothered me, however given that they were the more expensive option I found this very frustrating. Whoever would answer the phone number you’re given , never introduced themselves so I am not able to comment on their job role. The people that answer the phone were occasionally rude which was not helpful. The issue I rang about would always be passed on, however it made it unnecessarily difficult as you had to re-explain your issue every time as they were understandably not fully aware of your particular purchase. Throughout the entire process I did not speak to my conveyancer over the phone once. The purchase was completed without issue but I was dissatisfied with the experience. Very poor compared to previous conveyancers I have used.
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Specialist property lawyers offering a full spectrum of conveyancing services, including: home moving; remortgage; transfer of equity; and, commercial property.
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