Review Time
amazing! it has all the functionality that our business needs! i love the coupon and referral feature that incentivize customer to leave a review, its really important for business like us that needs to get more reviews from customers.
We have used Judge Me for several years. They are consistently responsive to our requests for assistance in correctly allocating reviews to the correct products where customers accidentally assign a review incorrectly.
I've used Judge.Me for years and the support team is always extremely fast to respond and always happy to help. Thank you Fin for helping me today with a customer's review which had been allocated to the wrong product by mistake.
This platform claims to promote transparency, yet the reality doesn’t match the messaging.
Companies are given awards and “100% transparency” badges for publishing all verified reviews, while still being allowed to remove verified negative reviews without any impact on their score. That completely undermines the purpose of a review platform for consumers. If criticism can be curated while a company retains a perfect transparency rating, the badge becomes meaningless.
To make matters worse, the support chat appears to be AI-run and closes conversations without properly addressing reasonable questions. There’s no clear accountability or explanation when issues like removed verified reviews are raised.
The idea behind the platform is good, but the execution prioritises appearances over genuine trust. As a consumer, that’s disappointing.
This app is proving to be fantastic for my online store. The support team provides quick and straightforward solutions to what can appear to be complex issues. After interacting with various businesses recently, it's evident that their customer service is outstanding, and we have a lot to learn from them.
Judge.me is an outstanding app for my online store. Their customer service provides quick and easy solutions to what often feel like complicated issues. Having dealt with many businesses recently, their level of support is remarkable, and we could learn a lot from them here.
Automated AI for support until you request to speak with a human, then your call gets disconnected. Be cautious, as they allow sellers to delete authentic buyer reviews despite their trust pledge—avoid platforms that use Judge.me, as their ratings may be biased toward sellers.
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