Review Time
As others, ordered in July 2025 and no product despite emails to suggest otherwise. Requested refund and now waiting on that, again, despite email suggesting it was being processed. Do not order…. Most definitely a SCAM. Update 12/02/26: after multiple emails promising a refund, I was asked to send my banking details… I don’t think so! I told him to go via SHOP. I now have my money back. On the SHOP site- they do not support this product so the fact the Kompo site is still advertising the affiliation is a concern. If you purchased via SHOP, lodge a complaint via them and demand Ben from Kompo refund via SHOP.
The only option is to conclude it’s a scam as per hundreds of other reviews! Also ordered in July, no delivery more than 7 months later, one update to say it would arrive in October with extra filters as an apology for the change from air to sea shipping, sounded fishy then, no opportunity to follow up he has ceased the contact option on the website. Clearly doesn’t intend to deliver and I have now opened a case via my credit card and shopify.
Updated review: The seller has kept in contact and I have just had notification that my order has shipped so I will see in 48 hours if it arrives. It may be that this was more a case of disorganisation than of actual scamming. I will update my review once it arrives Really disappointed and wish I’d seen these reviews firstI saw this advertised on kickstarter and didn’t have enough to support so was really excited when it was funded and there was a chance to order. I placed an order in September and whenever I email for an update I’m told- production is finished, units have shipped, units are on the sea… but it is now December and no sign of any delivery I really hope I’m wrong and if the item does arrive I will change my review, but it feels very dodgy now and think I might have been scammed
I have ordered the item in January, and I never received an email of confirmation despite my money being taken. I have sent several messages to the company, nobody replied to me until I could get hold of someone on Facebook. Ben is the owner, apparently he is doing everything on his own, and either he has scammed everyone or has burnt the money and does not have the gut to say it out loud. He replied saying he does not have my order into account, despite having all the details I gave him. He could surely see the payment which has gone through, but he has stopped replying me. I am filing a small claim complaint, but I am finding it really difficult to get all the details.As far as I know, nobody received anything so far. Avoid.
Despite repeated attempts to get an update on the order placed - no communication. This leads me to conclude it is either a very elaborate scam or the company has gone bust and burned all the cash. The kickstarter showed no evidence of any functional units being delivered to customers and having conducted research i cant see any evidence that this is real beyond the intial video of ‘ben’ presenting the device. I have open enquiries with Shopify, my bank and kickstarter at this point.
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