Review Time
I have not received my money refunded yet, I had even cancelled my subscription, still my subscription has been cancelled, I had to cancel the ticket but I am not getting any response till now.
#kukufm
This is a scam. You people trick users by showing a ₹2 offer and then automatically enable the auto-pay option without proper consent. I never gave permission for auto-debit.Without my authorization, ₹1000 has been deducted from my account. This is completely unethical and misleading.I want an immediate refund of my money. If my amount is not refunded, I will be forced to file a legal complaint and take this matter forward.Please refund my money as soon as possible. 7feb or 9nov
Scam artists par excellence. My non working subscription in 2023 abruptly deleted all downloads. I tried to stop them from taking any more money from my bank account. However, they managed to get another amount from the previous account I had given. I am reporting them to fraud office. Utterly disgraceful.
🚨 WARNING: READ THIS BEFORE USING KUKU 🚨If you are considering downloading or using Kuku (Kuku FM / Kuku TV / StoRizz / Bhakti / Guru / Udaan), you need to understand exactly what you are giving up. Their privacy policy is not user-friendly — it is company-protective, data-hungry, and legally one-sided.Everything below comes directly from Kuku’s own Privacy Policy (last updated December 23, 2025).1. They Collect an Excessive Amount of Personal DataKuku collects far more data than is necessary to run a content app, including:Your full name, phone number, email, gender, date of birthLogin credentials and authentication dataFull payment history, billing address, offers redeemedProfile data, followers, ratings, feedback, and preferencesYour language, browser, and approximate physical locationDevice identifiers, IP address, ISP, operating system, performance dataSearch activity, usage duration, interactions, diagnostics and crash reportsThis is deep behavioral profiling, not basic account management.2. They Access Your Device — Including ContactsKuku explicitly states they may access:Contacts stored on your deviceYour cameraYour photo galleryThis is extremely invasive for an audio/content platform and creates unnecessary privacy risk.3. Your Data Can Be Collected Even If You Never Signed UpYes, really.Kuku admits that other users can submit your name, phone number, or email address, meaning:Your data can exist in their system without your consentYou may never know it was collectedYou are still governed by their policyThis alone should alarm anyone who values privacy.4. They Pull Data From Third Parties and Public SourcesYour profile may be supplemented using data from:Google or AppleAdvertising and analytics partnersTelecom operatorsPublic recordsOther data providersThis allows Kuku to build a much richer profile about you than what you voluntarily provided.5. “We Don’t Sell Your Data” — But They Share It EverywhereKuku claims they don’t sell data — then immediately lists extensive sharing, including:Affiliates and group companiesVendors and contractorsAdvertising partnersAnalytics companiesPayment processorsInfrastructure and IT providersBug testing and diagnostics partnersLaw enforcement and courtsLegal teams during disputesAny company that acquires them through merger, acquisition, or asset saleIf your data is shared this widely, the “we don’t sell data” claim is meaningless.6. Advertising, Tracking, and Profiling Are Built InKuku uses:Google AdsCookiesDevice identifiersBehavioral trackingThey analyze what you watch, how long you stay, what you search, and how you interact — then use it to target ads and promotions.Consent is largely implied, not explicit.7. “Legitimate Interest” Lets Them Do Almost AnythingKuku repeatedly relies on “legitimate interest” to justify:Profiling usersRunning experimentsBehavioral analysisMarketing and promotionsProduct testingLong-term data retentionThis legal basis heavily favors the company and leaves users with little control.8. Data Retention Can Be IndefiniteKuku repeatedly states data may be retained:As long as you have an accountAfter account deletionFor compliance reasonsIf any “legal claim” existsA “legal claim” does not require a lawsuit. It can be internal, hypothetical, or ongoing indefinitely.Translation: your data may never fully disappear.9. Deleting Your Account Does NOT Guarantee Data ErasureDespite marketing language, Kuku admits they retain data after deletion for:Legal complianceDisputesLaw enforcementInternal protectionAccount deletion ≠ full deletion.10. You Have Almost No Legal PowerKuku is governed by Indian law, with exclusive jurisdiction in Mumbai courts.If you live outside India:You have little practical legal recourseEnforcing your rights is difficult and costlyLocal privacy protections may not applyThis is a massive imbalance of power.11. Children “Protected” on Paper OnlyKuku claims users must be 18+, but still allows children to access services through parents’ accounts. Responsibility and enforcement are vague, placing risk on families, not the company.FINAL WARNINGThis is not a small-print issue.This is systemic over-collection, broad sharing, long-term retention, and weak user control.Kuku’s privacy policy is written to:Protect the companyExpand data accessMinimize liabilityLimit your rightsIf you value your privacy, identity, and digital footprint, think very carefully before agreeing to this policy.Once your data is in their system, you may never fully get it back out.📌 Read privacy policies before downloading any app.“Free” platforms are rarely free — you are the product.
You have debited my amount from my…You have debited my amount from my Account Iam security guard you cheated me I lose my 499 rupees I cannot maintain my family.please return my money I don't know how it happens,I request you to refund my money I will be very helpful and thank full to you. Iwant my money I will consumer court
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