Review Time
This was an absolute worthless, time wasting experience. After all the guarantees that you would look into my Fedex shipments including my Ground ones - nothing ever happened and the worst part, was absolute horrible communication. I tried several times to communicate and got one response that had zero substance or next steps. Then, your account rep comes back and says "he's moved on" and essentially it's no longer his problem. Joke of a company ..lots of promises - zero execution and communication.
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