launchpass.com

3.7
3.7 Based on 21 reviews

Create paid Slack and Discord groups in minutes with LaunchPass. https://t.co/5hj5Jn3Shn...

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Average Rating

3.7

/
5

21 Reviews

5 Star
67%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
33%

All Reviews

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Review Time

Marcia Clark
Frustrating Subscription and Support Issues

I purchased a subscription through this platform and canceled it a week later, receiving a cancellation confirmation. However, I was charged again shortly after. The group owner indicated that the platform should manage the refund, but they insisted the owner was responsible. Additionally, our private messages were shared with the group owner by a support representative, who then ignored my follow-ups. Another consultant could not assist me either. This has been the worst customer service experience I've had. I've lost money, and my privacy was violated. I will pursue resolution.

1
Date of experience: Jan 03, 2026
thelion794752
Issues with Subscription and Support

I subscribed through this platform and canceled it a week later, receiving confirmation. Yet, I was charged for an additional week shortly after. The group owner stated that the platform should handle the refund, but the platform claimed the owner was responsible. Furthermore, a customer support representative shared our private correspondence with the group owner and then stopped responding. Another consultant also failed to provide any assistance. This has been the worst customer service I have experienced. I lost money, and my privacy was compromised when our communication was disclosed. I will not let this go unaddressed.

1
Date of experience: Jan 03, 2026
Archibald J.
Serious Financial Issues

I accidentally signed up for this service and had to cancel my credit card due to repeated fraudulent charges. I faced similar issues a year ago, and they claimed to cancel my subscriptions, which I was unaware of. Now, they have started charging me again, but at a higher rate. They process charges under a misleading name that pretends to be an educational institution, but it seems to be a method for server holders to charge for questionable services. It’s clearly a scam; cancel your credit card immediately to avoid further complications.

1
Date of experience: Dec 12, 2025
Wilson H.
Excellent Support

The support provided has been outstanding. I’m really pleased with our decision to use this platform.

5
Date of experience: Nov 08, 2025
Great Platform

This platform is excellent. Setting up a signup page and connecting services was straightforward. The customer service was also very helpful.

5
Date of experience: Nov 04, 2025
RB27
User-Friendly Experience

The platform is user-friendly, easy to set up, and has exceptional customer support. I would highly recommend it for managing your community.

5
Date of experience: Nov 03, 2025
Shepherd Turner
Difficult Experience with Subscription

I used this platform for a subscription a few months ago. After canceling, it was inexplicably renewed. I couldn't get any support and faced repeated login issues. This has been the worst service I have encountered.

1
Date of experience: Aug 03, 2025
Carlena Bell
Concerns about Scams

I inadvertently joined a mentorship led by a scammer. I was charged without my consent, and despite requesting a refund after the mentorship ended, the platform stated they couldn't assist. This type of behavior should not be tolerated, and while I don't believe the platform intends to deceive, the way it operates can enable such scams. Caution is advised.

1
Date of experience: Jun 25, 2025
Smooth Experience

I really enjoy using this platform; it’s smooth and very user-friendly.

5
Date of experience: Jun 01, 2025
Hudson Morris
Outstanding Customer Support

Our team had a discussion with a representative from the platform who thoroughly explained all the features and ensured our needs were met. They went above and beyond to help us integrate the service with our business. We are now very satisfied with the product.

5
Date of experience: Jan 12, 2025

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Business Details

  • Create paid Slack and Discord groups in minutes with LaunchPass. https://t.co/5hj5Jn3Shn

  • language https://launchpass.com

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