lawsons.co.uk

4.7
4.7 Based on 200 reviews

Lawson and Son Timber Merchant was established in 1921 in North London, and now has 19 branches within London and the South of England, making us the largest independent Timber, Building Materials & Fencing merchants in London and the South East. We prid...

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Average Rating

4.7

/
5

200 Reviews

5 Star
89%
4 Star
4%
3 Star
0%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

OpenReach
2nd time of visiting Lawsons in New…

2nd time of visiting Lawsons in New Malden and the level of service received again was outstanding. Always met with a warm greeting from the receptionist and the yard worker’s who went out of there way to find an item that was in stock but not in the correct place. Highly recommended.

5
Date of experience: Feb 28, 2026
New Seasons
Good customer service

Good customer service Straight forward business at a good price

5
Date of experience: Feb 28, 2026
craig strugnell
Brilliant service as always

Brilliant service as always. Emailed order to my regular contact at midnight. By 6am he’d contacted me to pay for it and by lunchtime it was delivered. If you can can find somewhere that can do better then shop there.

5
Date of experience: Feb 28, 2026
VINCE TESTA
First class customer service!

I recently placed an order with Lawsons and was extremely impressed with the level of service I received. From start to finish, the process was smooth, efficient and completely hassle‑free.In particular, I want to highlight Terry, who was courteous and thoroughly professional throughout. He took the time to keep me updated with regular phone calls, which really reassured me that my order was on track and would be delivered as promised. Terry’s customer service approach clearly showed that he puts the customer first, and his proactive communication made the whole experience stress‑free and straightforward.Based on this experience, I would not hesitate to use Lawsons again and I’m happy to recommend them to others looking for reliable products and excellent customer service.Well done Terry, you're a credit to Lawsons, so please keep up the great work!

5
Date of experience: Feb 27, 2026
Daniel Patrick
Friendly helpfull service.

Friendly helpfull service.2

5
Date of experience: Feb 27, 2026
TRADEFORCE FACILITIES MANAGEME
Great service from Matt at Kings Cross…

Great service from Matt at Kings Cross branch.

5
Date of experience: Feb 26, 2026
customer
What an excellent service from both the…

What an excellent service from both the yards person and Scott the sales man.

5
Date of experience: Feb 26, 2026
customer
Good friendly staff

Good friendly staff

4
Date of experience: Feb 26, 2026
GARY BLADE
All the staff was very helpful and the…

All the staff was very helpful and the service was excellent. They had all what I needed to finish off my job except one small item which was delivered on site the next day.

5
Date of experience: Feb 25, 2026
Andrew Lambert
Prompt service and materials easily…

Prompt service and materials easily available.

5
Date of experience: Feb 25, 2026

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Business Details

  • Lawson and Son Timber Merchant was established in 1921 in North London, and now has 19 branches within London and the South of England, making us the largest independent Timber, Building Materials & Fencing merchants in London and the South East.

    We pride ourselves on supplying local builders and tradesmen as well as DIY enthusiasts with quality Building and Landscaping Materials, Timber, Fencing and Garden Buildings as well as offering a Specialist Loft Conversion division.See more

  • email online@lawsons.co.uk
  • call 01727226666
  • language https://lawsons.co.uk

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