Name: lazada.com.my
Telephone: 000000000
Rating: 1.4

Bertel Buehring Guest

Bad quality of items is one thing, but working together with a incompetent shipping company like J&T

Bad quality of items is one thing, but working together with a incompetent shipping company like J&T is another thing. J&T is lying about delivery attempts and ask you to pick up the parcel miles away from your delivery dpadress. LAZADA? No thank you...until they have a better shipping company!

Date of experience: Feb 12, 2026

Bertel Buehring Guest

2 weeks ago

Lazada MY and J&T ....what a combination!

Bad quality of items is one thing, but working together with a incompetent shipping company like J&T is another thing. J&T is lying about delivery attempts and ask you to pick up the parcel miles away from your delivery dpadress. LAZADA? No thank you...until they have a better shipping company!

Date of experience: Feb 12, 2026

May Guest

3 weeks ago

Bad bad bad

Bad bad bad . A waste of time . Lazada Malaysia doesn’t honor their free return guarantee even with plenty of evidences showed. Yes they are bias! Avoid and go other platform if you can. Other platforms can buy the same products .

Date of experience: Feb 10, 2026

GraceL Guest

3 weeks ago

Bad, bad bad

Why choose Ninja van Malaysia as your delivery partner. My parcels are stranded the second time. Your Cleo chat is also the most hopeless customer service. Please terminate your Cleo chat as you are wasting everyone's time

Date of experience: Feb 05, 2026

J Chew Guest

1 month ago

A no star company.

If I have a chance to place a no star, i will do so without much hesitation. Worst company when it comes to expedite and facilitate the transport and the delivery of goods to the end customer. I ordered a piano over Rm 4k from LBS Music World and the item arrived at thier Subang Jaya hub within two working days from the date of order. They sat on it for 10 days from the actual date of delivery to the orphanage home in Klang. Absolutely disgusting and low graded company despite making millions of revenue. How could you even trust them to deliver goods for a value more than Rm 10k? The irony thing is they couldn't do a simple job, thus, making the children waited for their piano for more than 10 days. What a heartless bunch of idiots, like a mickey mouse company.

Date of experience: Jan 28, 2026

Tan Sze Qi Guest

1 month ago

everything about this website is trash

everything about this website is trash. customer service is useless. i have been waiting two weeks for my item. it reached malaysia one week ago but they still have not delivered but will lie on their website that they have attempted delivery. when you contact customer service, they tell you that the courier was “overloaded”. anyway you can contact them over and over again and they will do nothing and they will lie about delivering your items. do not shop here.

Date of experience: Jan 05, 2026

Tiffany Peter Guest

2 months ago

I got a fake new balance shoes from a…

I got a fake new balance shoes from a lazada official shop in lazada Malaysia. The customer service is not helping at all, the link of the seller became unfound in the lazada website.

Date of experience: Jan 03, 2026

Sa Pe Guest

2 months ago

Lazada is not reputable

Date of experience: Dec 25, 2025

Jadwiga Clissold Guest

2 months ago

Lazada will send you a different item…

Lazada will send you a different item to which you ordered then reject any refund, Buyer Beware.

Date of experience: Dec 10, 2025

Yasuo Aji Guest

3 months ago

Don't buy to this site

Don't buy to this site. The courier will spoiled your things and you cannot get refund. You will not get a fair solution from them. Scam site. You will regret. Believe me.